Description/Job Summary

The Portfolio Manager completes compliance, credit administration, and loan servicing responsibilities and serves as an information resource for the Commercial Lending Department.

Responsibilities/Duties

Compliance & Credit Administration

• Monitors and reviews Borrowing Base Reports (BBR) for compliance, following up with customers as needed
• Monitors, reviews, and follows up for financial statements on accounts that are required to provide financials
• For loan participations, monitors and follows up with lead lenders on accounts where periodic financial information is required
• Identifies and resolves issues with above monitoring responsibilities
• Ensures conditions of loan approvals are satisfied

Portfolio Servicing

• Assists Commercial Lenders by processing renewals, new loan requests, and loan servicing actions
• Monitors construction loan inspections, disbursements, and billing of undisbursed fees, reporting issues or concerns to the Commercial Lender for resolution
• Works with corporate legal counsel on issues as diverse as review of loan participation documentation, eligibility opinions, and other actions requiring legal counsel’s assistance and input
• Monitors covenant compliance, ensuring timely and thorough compliance
• Requests periodic financial statements from customers to maintain current financial information
• Serves as tertiary contact for key loan relationships and key loan particpation partners

Commercial Lending Support

• Assists support staff with loan document production by reviewing loan documents to ensure they include the correctlegal descriptions, note terms and covenants, and conform with the terms of approval
• Provides assistance and guidance to support staff with quarterly calculations of unused fees to ensure accuracy
• Provides guidance to support staff on customer relationship issues when the primary lender is unavailable
• Coordinates with Loan Accounting Operations with servicing fees on loans sold, participation loan accounting setup on participations purchased, and other general accounting questions when the primary lender is unavailable

Back-Up Resource

Serves as the back-up resource to the support staff

• Completes loan processing
• Provides customer service
• Creates board reports
• Completes account maintenance

Reporting

• Utilizes on-line research, published reports, contacts within the Farm Credit System, and other resources as needed to maintain and enhance knowledge of specific industries and targeted prospects
• Develops and maintains understanding of risks specific to specific industries and shares information within the Commercial Lending Department
• Utilizes industry knowledge in financing and servicing discussions
• Creates standard quarterly reports on large loan relationships, utilizing information obtained from the Commercial Lender

Data Security and Confidentiality

• Appropriately protects the confidentiality, security, and integrity of the Association’s systems and data and clients’ data

Required Skills

• Working knowledge of accounting principles, practices and methods 
• Working knowledge of credit processing and procedures
• Skill in listening and conveying awareness of a customer's problem or issue to find resolution
• Skill in utilizing a systematic approach to problem solving
• Skill in interacting and working effectively with others
• Skill in engaging, colloaborating and building trust amongst team members, along with establishing and maintaining cooperative working relationships.
• Ability to work independently, being self motivated
• Skill in gathering, compiling, organizing and analyzing information
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Skill in utilizing technology, including Excel and PowerPoint proficiency, to increase efficiency
• Oral and written communication skills, sufficient to exchange information effectively with peers, supervisor and customers
• Expert customer service skills, including the ability to communicate complicated information, deliver bad news effectively, and exceed customer expectations
• Skill in balancing logic and intuition to make sound decisions in a timely manner
• Skill in project management

Required Qualifications

• Bachelor’s degree in accounting, business, finance or related field, and
• 3 years of related experience in finance, loan processing, or banking;
• Or an equivalent combination of education and experience sufficient to perform the essential functions of the job