Corteva Agriscience , the world's first dedicated agriculture start-up, serves to enrich the lives of those who produce and those who consume, ensuring progress for generations to come. Our employees fulfill this purpose everyday by building/participating in an inclusive culture where we encourage each other to stay curious, think differently, act boldly and do what's right for our customers, our co-workers, our partners and our planet. With over 20,000 team members from 130 countries, innovating in 140 world class R&D facilities, we have the resources, leadership heritage and partner ecosystem to make a meaningful impact now and into the future. 

#GrowWhatMatters  

We are looking for CRM Specialists who will be responsible for the design, implementation, and support of the CRM strategy. The specialist will also be responsible for managing, analyzing, and interpreting data to provide insight and support strategic business decisions. The main area of focus however is to support and make best-practices recommendations to all teams which use the CRM solution.  Additionally, in this role, one would need to collaborate with business areas to gather and document new and existing requirements while providing recommendations and suggestions for solutions.

CRM specialists should be skilled in marketing as well as in the IT field. They would need to understand the software, should be able to run complicated data sets, and discern meanings from the same. Their marketing skills would come to the forefront since they need to help the marketing teams tweak and hone multifaceted communications programs designed to drive sales.

 This role will also support and assist with end-user training and coordinate the implementation of these services for the business.

Responsibilities

• Plan and deliver CRM strategies across the organization to retain existing customers, increasing brand loyalty, and expanding the company's brand value

• Make sure the customer database is correctly segmented in order to target marketing activities appropriately

• Collaborate with IT on defining the capabilities and driving the implementation of the required CRM infrastructure based on Salesforce

• Oversee CRM data governance which will include:

• • Data standards

  • Data audit

  • Data structures

  • User access rights

  • Reporting

• Strategically plan, execute and assess the performance of individual CRM program strategy within the internal teams

• Update and maintain stakeholder records within the CRM system 

• Own the responsibility for retention campaigns, right from conceptualization to analysis. This will include idea generation, proposal preparation, overseeing the production process, and execution.

• Ensure the CRM system provides an effective sales funnel

• Analyze market reports to determine what kind of marketing trends the business should respond to 

• Troubleshoot software or user errors that inhibit the efficiency of the interaction between people and technology

Location

• Warsaw highly preferred
• Open to other locations if commit to frequent visits to our Warsaw office

Skills and Qualifications

• At least 3 years of proven work experience as a CRM specialist

• Technical expertise with CRM and analytical systems - Salesforce experience will be a plus

• English business proficiency

• Knowledge of online marketing methods and best practices

• Organizational skills that will help to juggle competing demands between marketing, sales, customers, and management

• Strong mathematical skills to analyze reports and work with large data sets

• Attention to detail, to manage the integrity of the CRM data

• Commercial awareness to understand the target market and design campaigns accordingly

• Strong communication skills along with a customer-oriented attitude

To know more about Corteva please watch this video: https://www.youtube.com/watch?v=Bs3CpU29-1M

To apply please click on APPLY TO THIS POSITION