* Process new hires, promotions, separations, employee status changes, and other employee lifecycle events

* Process pay changes including:

* promotions/demotions/transfers,

* ad hoc wage/salary changes,

* Suggest improvements for process related documentation

* Resolve errors related to job or employee information in the internal HRDSC tools

* Conduct data quality reviews, monitor and correct processing errors

* Coordinate data entry into third party systems when necessary

* Maintain employee files and records to meet record-keeping requirements

* Assist in testing HRIS upgrades and new system functionality

* May cross train in other employee service center areas and “fill in” for administrative responsibilities during temporary absences or during periods of heavy workload

* Assist team members with problems, concerns, or questions relating to employee data, jobs and positions, and compensation and pay administration

* Assist team members when unique or complex HR situations arise requiring deeper expertise

* Suggest methods to update, simplify, and enhance processes, procedures, and technologies

* Communicate questions, concerns or issues, and suggests resolutions to team leader

Qualifications * 1-2 years of professional HR experience, with a focus in administration is preferred, but not required.

* Experience working in shared services environment desirable.

* Experience working with shared services technology (e.g., case management) or HR systems is desirable, but not required.

* Experience working with third party vendors / outsourcers desirable.

* Ability to work with confidential and sensitive material.

* Customer service focus and strong interpersonal skills required.

* Experience working with Workday / Service cloud tool desirable.

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