Job Description:
The Parts Runner accurately sources & delivers parts and necessary equipment to all resident technicians & customers while providing excellent customer service at all times.
• Accurately pulls parts to fill technician and customer orders.
• Parts delivery in field, technician, other FARMPOINT locations or customer location while always providing excellent customer service.
• Supports Parts Department in filling and putting together customer and technician parts orders timely and accurately.
• Acts as back up to Parts Department in pulling and scheduling freight shipments timely.
• Support shipments and receiving of parts for internal and external customers.
• Assists both internal and end customers and service personnel with parts look up and parts orders.
• Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations, and standards.
• Demonstrates regular and punctual attendance at the assigned work location.
Your profile:
• High School diploma or equivalent required.
• Associate's degree in related field or equivalent experience, preferred, not required.
• 2+ years parts or parts sales and / or counter experience desired.
• Working knowledge of CLAAS parts, a plus.
• Warehouse & part delivery experience preferred.
• Farm background desirable.
• Ability to read and interpret parts and machine schematics desirable.
• Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
• Excellent oral and written communication skills both technically and professionally
• Excellent customer service skills.
• Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
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