Job Description:
 

The Parts Counter Sales position promotes and sells parts to all customers, both external and internal, while providing excellent customer service at all times.

•     Fills and puts together customer and shop parts orders timely and accurately.
•     Provides excellent customer service to inside and outside customers needing parts and service.
•     Assembles new hydraulic hoses and repair old ones as required.
•     Pulls, coordinates, and schedules freight shipments timely.
•     Ships and receives parts for customer orders / ships and receives equipment as required.
•     Assists customers and shop personnel with parts look up and parts orders.
•     May be required to assist efforts in the service department during non-peak periods.
•     Parts delivery to customers, resident technicians or other FARMPOINT locations as needed.

Note:  This position includes occasional travel by auto; valid driver s license with a verifiably safe driving history is required. May require occasional overnight travel and weekend or evening work.

Your profile:

•     High School diploma or equivalent required.
•     Associate s degree in related field or equivalent experience, preferred.
•     2+ years parts or parts sales and / or counter experience desired.
•     Working knowledge of CLAAS parts, a plus.
•     Warehouse experience preferred.
•     Farm background desirable.
•     Ability to read and interpret parts and machine schematics desirable.
•     Must be self-sufficient with a proven ability to work independently and a strong willingness to learn.
•     Excellent oral and written communication skills both technically and professionally
•     Excellent customer service skills.
•     Ability to safely operate forklift and other large machinery / must be able to pass and maintain a valid forklift certification.
•     Valid driver s license verifiable safe driving history / ability to safely drive a motor vehicle
•     Ability to multi-task and follow through with defined tasks.