Primary Objectives of Position:

• To sell, distribute and market feed products and maintain office efficiency in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.
• Accurately account for all FSMA and HACCP regulatory requirements
• Uphold all Cooperative policies.
• Observe OSHA, state, and federal safety regulations.

Responsibilities of the Position:

• Responsibilities involve sales, service, assistance with credit/collection of assigned accounts, reporting, recordkeeping, communications with customers, staff and feed mill, and other duties as assigned by management.
• Maintain a positive attitude that promotes teamwork within the cooperative and a favorable image of the cooperative.
• Complete yearly, monthly, and daily regulatory requirements and compliance and reporting paperwork.
• Provide excellent customer service.
• Attend all product updates and service training sessions.
• Properly follow ordering procedures for customer orders.
• Correctly identify and use proper resources for assistance.
• Ensure customers are informed of safe product handling and that they receive the proper documentation along with the invoice.
• Follow all national, federal, and cooperative policies and codes.
• Observe and report any unusual activity, problems, and customers’ complaints to your supervisor.
• Do not extend credit or products to patrons who have not been approved by the credit manager.
• Maintain office equipment and work area in a neat and clean manner.

Qualifications:

• Organizational skills / Time management.
• Computer skills Microsoft word and excel.
• Team Player – working well with others.
• Must be able to lift, carry, push, or pull up to 50 pounds.
• Must be able to climb stairs, reach above and at shoulder level.