Business Operations Manager

Full Time, 35 hours/week

Freeport, NY

Salary: $75K - $80K

AHRC Nassau provides support to over 2,200 people throughout Nassau and Suffolk Counties. Our organization partners with a family of organizations including Brookville Center for Children’s Services, Citizens Options Unlimited and Advantage Care Health Centers. We appreciate our employees and our staff’s longevity is proof! People enjoy working in our amazing family of companies!

The Business Operations Manager is responsible for overseeing and managing the development, planning, and day-to-day operations of Wheatley Farms Landscaping, Cleaning, and Packaging & Production social enterprises, collectively referred to as Wheatley Farms Services including, but not limited to commercial cleaning, landscaping, and Packaging and Production.

In this role, you will:

• Manage the day-to-day operations of all Services Social Enterprises, including, but not limited to commercial cleaning, landscaping, and packaging and production.
• Create, monitor, and coordinate daily schedules for all work crews and personnel to ensure that customers receive scheduled services and that crews are productive.
• Supervise the managers, supervisors, and team leaders of the service’s social enterprises; Select, hire, train, and evaluate staff to ensure that they meet or exceed performance standards.
• Ensure the accurate processing of all personnel matters and documentation, including but not limited to time sheets and payroll, time off requests, processing of new hires/status changes/separations, completion of performance reviews, and required staff training and certifications/re-certifications.
• Ensure that all department employees remain in compliance with all required training and certifications, and schedule and provide staff training, as needed. Ensure that all staff are property trained on the safe and proper use of all equipment, supplies, and materials. Ensure that staff follow all required and recommended safety precautions.
• Manage high quality services through effective policies and procedures, regular supervision of staff, scheduled and unscheduled observation of goods and services provided to customers, and follow-up on customer feedback, service reviews, and audits.
• Oversee that all necessary equipment, supplies, and materials are procured and serviced in a timely manner to avoid business interruption and to facilitate business growth.
• Manage the department’s vehicles and equipment, including all required inspections, permits, and repairs. Ensure proper paperwork is transmitted to the Fleet and Transportation Department, as needed.
• Maintain all required certifications and renew prior to expiration dates, including but not limited to those required to provide landscaping services, to operate commercial vehicles and trailers, to apply pesticides, to access town and county dumps, to operate forklifts and other equipment, etc.
• Oversee and ensure the accurate processing of all requests for service, quotes requested and provided, and orders received for new and existing customers.

We require:

• High School Diploma required; Associate's or bachelor's degree in horticulture, environmental science, or botany preferred
• Prior experience working in Greenhouse or Nursery is required; three (3) or more years of experience is strongly preferred
• Valid NYS Driver's License
• Strong organizational and communication skills
• Strong interpersonal skills
• Proficiency in Microsoft Office Suite applications
• Experience with customer relations, payroll processing, and contract and invoice management
• Ability to work flex hours, including evenings and weekends
• The work generally requires extended periods of standing and walking, a moderate amount of bending, and the ability to handle and move merchandise weighing up to 50 lbs, working outdoors in cold and hot work environments

AHRC Nassau is a Forbes Best-in-State Employer for 2023!

We offer low cost, high quality medical, dental, vision, retirement, life insurance, voluntary short/long term disability, paid time off, paid holidays, Scholarship offerings, AFLAC plans, child care, prepaid legal and much more

To apply, click "Apply to this Postition" to send your resume to the hiring manager.

Equal Opportunity Employer Proud of Our Workforce Diversity.