• Serve as the Workday Payroll (US & Canada) subject matter expert, managing configuration for earnings, deductions, garnishments, tax setup, retro rules, and pay group requirements.
• Lead Workday regression testing and release validation, including documenting testing steps, analyzing outcomes, and ensuring accurate deployment of changes.
• Maintain Workday payroll configuration documentation, Standard Operating Procedures (SOPs), and related process materials to ensure consistency and compliance.
• Develop and maintain advanced Workday payroll reports and dashboards (calculated fields, composite reports) to support operational monitoring, reconciliations, and leadership insights.
• Implement and monitor audit controls, validation checks, and data quality routines to ensure payroll accuracy and compliance with internal standards.
• Partner with HRIS and internal stakeholders to identify and deliver system enhancements, automation opportunities, and improvements to overall payroll processes.

• Partner with the outsourced payroll provider to ensure payroll is processed accurately, timely, and in accordance with company standards and regulatory requirements.
• Serve as the primary escalation point for payroll vendor issues requiring technical analysis, investigation, or troubleshooting.
• Monitor vendor performance, accuracy, and responsiveness; hold the vendor accountable to service expectations and documented standards.
• Participate in vendor performance reviews, audit discussions, and issue-resolution meetings; ensure clear tracking, ownership, and closure of open items.
• Work collaboratively with the vendor and HRIS to identify root causes, strengthen controls, and implement process and system improvements.

• Support payroll activities involving multi-state U.S. and Canadian (non-Qubec) pay practices, supplemental/off-cycle processing, taxable fringe benefits, retroactive adjustments, leave-related pay scenarios, supplemental pay calculations for LOA, and Canadian vacation pay true-ups.
• Ensure compliance with federal, state, local, and Canadian federal/provincial payroll tax regulations; research and resolve complex tax questions, including jurisdictional issues, reciprocity rules, and state/provincial workers' compensation reporting and premium payment requirements.
• Lead year-end activities, ensuring accurate preparation and reconciliation of W-2/W-2c and T4 tax forms; validate taxable wages, imputed income, deferred compensation, benefit-related reporting, and WC audit support data.
• Manage payroll tax account maintenance (registrations, updates, closures) and respond to tax notices; provide documentation and partner with Finance and the vendor on adjustments.
• Support internal and external audits by providing payroll data, reconciliations, SOPs, and system documentation.

• Collaborate with HRIS, Finance, Legal, Risk, Benefits, and Shared Services to ensure payroll configuration, compliance, and system changes align with business needs.
• Serve as a technical escalation point for complex payroll inquiries, conducting root-cause analysis, and updating SOPs to strengthen future processes.
• Communicate payroll impacts on regulatory changes, enhancements, and system updates to relevant stakeholders.

• 5+ years of progressive payroll experience with significant Workday Payroll configuration, testing, and reporting experience.
• Strong knowledge of U.S. federal/state/local and Canadian (non-Qubec) payroll tax regulations and year-end requirements (W-2/W-2c, T4).
• Experience managing or overseeing outsourced payroll vendors, including escalations, performance monitoring, and process improvement.
• Demonstrated ability to build and maintain complex Workday reports, including calculated fields and composite reports.
• Strong analytical skills with expertise in payroll reconciliations, tax issue resolution, and data validation.
• Advanced Excel skills (pivot tables, lookups, formulas; Power Query preferred).
• Excellent communication, documentation, and organizational skills; ability to handle confidential information with discretion.
• Bachelor's degree in Accounting, Finance, HR/Information Systems, or related field
• CPP or equivalent certification strongly preferred.

• Advanced Workday Payroll configuration and testing (with documented testing steps)
• SOP development and maintenance
• Payroll tax compliance (U.S. & Canada)
• Vendor oversight and accountability
• Analytical problem-solving and root-cause investigation
• Strong documentation, communication, and cross-functional partnership skills
• High attention to detail and accuracy in payroll and tax processing

• In compliance with all states and cities requiring transparency of pay, the base compensation for this position ranges from $92,400 - $123,220. Note that salary may vary based on location, skills, and experience.
• This position is eligible for an annual discretionary bonus and vacation, holidays, health, dental, vision, mental health, and retirement plan participation, including an employer contribution of up to 7% into your 401(k). Follow this link for more information regarding Wilbur-Ellis employee benefits: https://mywebenefits.com/

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