• Must be able to read, analyze and interpret written procedures and reports

• Must have some knowledge of blending liquid fertilizers

• Must have some understandings of what fertilizers are compatible

• Must have the ability to prioritize orders

• Must have some knowledge around DOT regulations and knowledge of a working trucking company

• Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.

• Must be able to deal effectively with different personalities

• Ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications

• Ability to define problems, collect data, establish facts, and draw valid conclusions

• Ability to sit at desk or computer terminal to perform writing, and keying/typing information

• Willing and desires to work overtime hours during busy season

• High school graduate or equivalent

• Fluent in English, both verbal and written

• Good communication skills on the telephone, two-way radio and with the general public

• Must possess good computer skills including knowledge of MS office

• Experience with AgVance and Fleetworthy /Comply preferred

• Solid Safety Compliance record a must

• Must possess good mathematical skills

• Strong customer service orientation required , including the ability to effectively respond to telephone calls and customer inquiries

• Must have strong organizational skills with the ability to prioritize multiple assignments

• Assist the Facility Manager in the operation of all procedures and processes to manage the PPP business and fertilizer processes and provide accurate information and tracking of sales

• Follow up and resolve customer requests

• Provide support to other team members necessary to attain branch goal

• Assist in inventory control, and inventory process of Bulk Fertilizers

• Promote safety throughout the branch

• Assist with GPS and Comply initiatives in keeping the location compliant

• Process calls from our salesmen , customers, and other branch locations for orders of materials.

• Take orders, process, and prepare for pickup or delivery. Complete in an accurate and timely matter to ensure satisfactory billing.

• Direct coworkers' schedules to satisfy delivery needs.

• Coordinate shipments of various products with trucking companies.

• Coordinate transfers of products between branches and main site.

• Contact trucking companies to coordinate shipments and instruct drivers on the requirements of the loads.

• Inventory tracking and control. (Fertilizer)

• Operate truck scale and complete weight tags, bills of lading and hazardous materials shipping papers

• Answer telephone and computer inquiries about product orders

• Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees, and the public

• Conduct physical inventory counts of products stored in warehouses and bulk storage areas

• Calculate total quantities of products by weight and/or volumetric measurements

• Performs receptionist duties as needed by responding to calls and visitors in a professional manner

• Process incoming and outgoing mail, order and maintain office supplies, maintain computer and other hard and soft filing systems

• Use computer system to enter customer orders for bills of lading and hazardous materials shipping papers

• Operate truck scales and complete weight tags and shipping papers

• Provide backup and assistance to other dispatchers and/or receptionist, answering phones

• Process calls from our salesmen , customers, and other branch locations for orders of materials

• The ability to work 50- 60 hours per week is a requirement during the busy season and weekends/nights on occasion

• Present a professional image to customers in all interactions (verbal, computer, and in-person) and in personal appearance

• Perform all other duties as assigned by management in a professional and efficient manner

• In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $24.28 - $32.36 per hour. Note that wages may vary based on location, skills, and experience. This position is eligible for vacation, holidays, health, dental, vision, mental health, and retirement plan participation, including an employer contribution of up to 7% into your 401(k) . Follow this link for more information regarding Wilbur-Ellis employee benefits, https://bit.ly/3S8aDCj

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