Credit Support Specialist

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Job Title: Credit Support Specialist
Location: Home Office, CA, USA

Company: Wilbur-Ellis Company
Industry Sector: Agribusiness
Industry Type: Input Retail, Cooperative and Related Crop Services
Job Type: Full Time

Job Description: Investing in You, join a 100-year-old, family-owned leader in Ag - and grow with us!

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

"We know the confidence gap can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you."

Fully Remote - Southwest States Preferred

Position: Credit Support Specialist, Credit and Financing

Position Reports to: Supervisor Credit Support

General Purpose and Scope of Position:

The Credit Support Specialist will take responsibility for reviewing applications, credit requests, account setup, account modifications, reporting duties, as well as maintenance of credit account documentation. The ideal candidate will positively contribute to the Credit and Financing group as well as demonstrate Wilbur-Ellis Company's core values by honoring integrity, diversity, effort, accountability and service, to customers and others.

Key Skills and Abilities Include:

Undergraduate degree, preferred.
Associate degree or other equivalent experience, required
2-4 years administrative, specialist, or relevant experience, required; credit or financing experience, preferred
Proficient in MS Office (Word, Excel, Outlook, etc.), required
JD Edwards system experience, preferred

Key Personal Attributes Include:

Commitment to Wilbur-Ellis Company Core Values
Strong organizational skills with ability to prioritize multiple tasks
Excellent oral and written skills
Strong interpersonal and communication skills

Specific Responsibilities and Key Deliverables Include:

Process account applications or credit applications in a timely manner.
Review new accounts and changes to existing accounts within assigned delegated authority
Set up new customers and maintain customer records
Compose professional written communication, such as letters and emails
Provide support to customers and employees to promote Sales Finance Programs
Support customers and employees transition into use of the Customer Online Account Portal
Prepare, file and maintain documents, including crop liens, UCC filings, etc.
Pull credit bureau reports and/or other trade credit reports
Respond promptly and professionally to all credit reference requests
Answer and respond to telephone and email questions
Lead or assist on projects as assigned
Manage electronic document storage and organization
Collection calls on accounts under 60 days past due as needed

Perform additional duties as assigned

Compensation and Benefits:

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $23.61 - $31.50 per hour. Note that wages may vary based on location, skills, and experience. This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits. Follow this link for more information regarding Wilbur-Ellis employee benefits: https://bit.ly/3S8aDCj

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Our Commitment to Diversity & Inclusion:

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry's best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

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Job Post Date: 01/22/25