Position Summary:

The Sales Support Coordinator will be responsible for being a liaison with customers, taking orders, supporting inbound and outbound deliveries, and organizing and coordinating office administration and procedures.

What will you do:

Essential Job Functions:

• Utilize AGRIS to create fertilizer orders, invoices, enter new inventory items as well as keep track of inventory
• Ensure adherence to Wenger policies, methods, and disciplines
• Answer phones, greet visitors, make calls to customers to set-up grain pick up and deliveries and place fertilizer orders
• Discuss current pricing and the ag markets with customers/ Build positive relationships with customers
• Asist with dispatching fertilizer deliveries
• Order seed, storage tanks, and tank fittings/parts as needed
• Monitor grain inventory
• Submit truck mileage monthly
• Enter grain tickets that grain haulers submit. (Outbound grain from Risser's locations and well as farm pickups)
• Order materials or equipment needed for the facility/office
• Record fertilizer ingredient deliveries and keep inventory updated
• Understand logistics and coordinate grain/fertilizer deliveries effectively
• Blend basic fertilizer orders and understand the Kahler blending program used
• Apply customer payments when received and print receipts
• Work longer weekday hours during the busy season as well as Saturdays (when needed)
• Provide administrative assistance and data entry for inventory management, fertilizer sales, and truck dispatching
• Manage office/scale house including grain testing and quality control, inbound/outbound fertilizer and grain trucks.
• Project a positive attitude to customers and employees at all times, and provide outstanding and courteous customer service.
• Be the first source of contact for "will call" sales, enter fertilizer and seed orders, apply basic agronomy knowledge, and provide customer service.
• Keep the location manager informed of any operational, customer, vendor or employee issues that may arise.
• Promote the business to existing and potential customers, support trade shows, and advertisement opportunities.
• Distribute and manage monthly finance charges to customers.
• Manage driver-related tasks: mileage records, driver credit cards, absence forms, dispatch list, end of period mileages, quarterly IFTA, random drug screening, creating the grain pick up list, driver schedules and approving timecards.
• Oversee an efficient office environment, including purchasing office supplies and directing internal communications.
• Perform other duties as necessary.

Physical Requirements

• Must be able to spend extensive time using a computer and phone to meet daily job requirements.
• Ability to lift up to 25 lbs. on occasion

Who are you: 

• High School Diploma
• Minimum of 1-3 years' related experience OR an equivalent combination of related education and/or experience required
• Agronomy background or experience preferred

Qualifications Needed:

• Excellent customer service and communication skills required
• Demonstrates critical thinking and problem-solving skills
• Proficient written communication skills in business correspondence
• Commitment to developing a safe culture
• Demonstrates Wenger's Core Values

Physical Requirements:

• Must be able to spend extensive time using a computer and phone to meet daily job requirements.
• Ability to lift up to 25 lbs. on occasion