Position Overview

This position is responsible for supporting projects processes and programs for our End User Services team.

Key Responsibilities

• Develop a basic understanding of the assigned groupâs processes procedures and systemsÂ
• Perform data entry and general systems administration
• Create and review spreadsheets reports statements or other related documentation
• Create update and revise internal and external documentation
• Support end users with desk-side support to resolve problems with equipment and software
• Deliver exceptional customer service by actively listening to users clearly communicating solutions and ensuring timely resolution of technical issues

What is expected of you and others at this level

• Minimal job-related experience
• Acquires basic skills to perform routine tasks
• Work is prescribed and completed with little autonomy
• Works with either close supervision or under clearly defined procedures

Minimum Qualifications & Skills

• High School Diploma or GED equivalent required
• Pursuing Bachelor's Degree in Computer Science or other related major
• Current junior or equivalent preferred
• Experience with Microsoft Suite preferred
• 0-2 yearsâ relevant experience required

This job description is intended to describe the general nature and level of work performed. It does not include all responsibilities and skills required of the job and may be changed at any time. All responsibilities must be completed in compliance with all safety protocols policies procedures and consistent with the spirit and philosophy of The Andersonsâ Statement of Principles.