Administrative Operations Manager

SodStar (operated by Buy Sod), a multi-state agribusiness company with sod farms in the Carolinas, Tennessee, Georgia, and Florida, is currently seeking to hire a motivated Full-Time Administrative Operations Manager for our Dunn, NC location.

Administrative Operations Manager Benefits:

• 90% company paid single medical coverage.
• Medical, Dental, and Vision single and family coverages available
• Employee and Family supplemental life insurance options
• 401(k) with company match
• Paid time off
• 9 Paid holidays

Administrative Operations Manager Responsibilities:

• Create an environment of professionalism, warmth, and welcome.
• Maintain office in a clean and organized manner.
• Assist in the participation of company safety program administration.
• Assist employees in post-accident/incident protocol.
• Manage policy update acknowledgement collection, annual, and training documentation as directed and ensure completion and return by deadline.
• Serve as liaison between Shared Services and the Production/Transportation, partnering with each department (HR, IT, Accounting, Logistics & Safety) to help achieve objectives/goals.
• Connect employees with the appropriate shared services contact for questions/issues that cannot be resolved locally.
• Cultivate, grow, and maintain an effective team.
• Assist with recruitment, hiring, training, performance, corrective action, and termination processes for all direct reports on a daily basis.

Production Specific duties:

• Manage farm uniform program and ensure invoice reflects the correct usage.
• Orders and assigns PPE as position requires.
• Assist Farm Management/Safety in agriculture program adherence such as entering information for certifications, applications, and licenses.
• Manage all Farm credit cards, spending approvals, credit card purchases, and scan receipts to shared services office. 
• Track expenses for farm budget purposes and work with Farm Manager to resolve any disparities efficiently.
• Manage, administrate, and coordinate bulk purchases.
• Make bank deposits and check PO Boxes as needed.
• Manage shipping and receiving for a multi-state operation and ensure mail is distributed to appropriate locations timely and efficiently.
• Ensure all invoices, packing slips, monthly vendor statements, and PO’s are accurate and scanned into Sod Central.
• Ensure all work orders are coded and submitted to the Accounting Team.
• Submit Farm Supplies orders to Accounting Team for internal billing.
• Enter sod orders and process payments for walk-in customers as needed.
• Coordinate onsite sod pickup orders, including time, location, loading, and any additional specific information.
• Create/Issue purchase orders (POs).
• Manage administration of in-house sawmill and pallet production.
• Coordinate approved invoices and place them in appropriate folders daily (not to exceed 24 hours from time of approval).
• Manage with new hire application process and ensure all items are completed properly before sending.
• Manage farm orientation process (including safety) of new employees, coordinate company property and technology needs.
• Act as designated authorized representative for in-person I-9 verification.
• Assist Farm Management with payroll, resolve missing punches, make time adjustments as needed, and prepare for approval.
• Communicate movement to Payroll for correct location coding each Monday.
• Assist employees with general inquiries and/or direct them to the appropriate representative.

H2A Specific duties:

• Coordinate H2A onboarding process and ensure all workers have bank accounts, Social Security cards, US Driver license renewals etc.
• Process weekly timecard acknowledgement signoffs/return to HR for audit purposes for H2As.
• Track H2A labor hours to ensure farm stays on budget/notify Farm Manager urgently of non-compliance.
• Assist with H2A housing, setup inspections, purchase products for compliance such as mattress covers, smoke detectors, housing cleaning supplies as directed by CDC/HR. etc. as requested.

Administrative Operations Manager Position Requirements:

• Must demonstrate ability to be a team player and build positive working relationships with others.
• Must possess a high school diploma or GED equivalent. 
• Advanced education in administrative skills or degree is desired. 
• 3+ years’ experience managing similar processes listed under position responsibilities (above).
• 3+ years’ experience managing at least 3 people.
• Must possess Notary certificate or ability to obtain within 3 months of hire.
• Demonstrated ability to engage customers with professionalism, patience, and a people-first attitude.
• Values relationships and results.
• Ability to be physically/consistently present for critical onsite collaboration.
• Ability to discern what issues need to be brought to upper management.
• Must be able to handle multiple tasks and perform well under pressure of deadlines.
• Must be highly motivated and efficient with the ability to work independently.
• Experience with MS Office suite (Outlook, Excel, Word, etc.) and the ability to learn company software programs required.