Overview
We are seeking a motivated and customer-focused Counter Sales Representative to join our team. In this role, you will be the first point of contact for customers, providing exceptional service while assisting them with their equipment parts needs. Your expertise in inventory management and order fulfillment will ensure that customers receive the right products in a timely manner. If you have a passion for the agricultural/construction equipment industry and enjoy working in a fast-paced environment, we encourage you to apply.

Duties

• Greet customers warmly and assist them with their inquiries regarding equipment parts needs
• Process orders efficiently and accurately, ensuring timely fulfillment.
• Manage stock levels and assist with inventory control to maintain optimal product availability.
• Utilize retail math skills to provide accurate pricing and product information.
• Collaborate with team members to ensure a seamless customer experience.
• Maintain cleanliness and organization of the sales counter and surrounding areas.
• Stay informed about new products, promotions, and industry trends to better serve customers.
• Proactively engage with customers via phone / email / in person to drive parts sales

Skills

• Strong mathematical skills for order processing and inventory management.
• Knowledge of online parts catalog systems is preferred to assist customers effectively.
• Familiarity with Dealer Management Software is valued
• Multilingual abilities are highly valued to cater to a diverse customer base.
• Experience in order fulfillment and inventory management is essential for this role.
• Ability to communicate effectively and provide promotional details to customers bringing value to their purchases
• Previous experience in a dealership environment is advantageous.

Join our dynamic team as a Counter Sales Representative where your contributions will make a significant impact on our customers' satisfaction!

Job Type: Full-time

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute: Rocky Mount, NC 27803 (Required)

Ability to Relocate: Rocky Mount, NC : Relocate before starting work (Required)

Work Location: In person