• Facilitates all Leaves of Absence from beginning to end.
• Responsible for tracking of FMLA hours, certification papers, and re-certifications.
• Tracks employees' available leave time, sending timely reminders via phone and certified letter when leave is expected to exhaust and partnering with HR Management as necessary.
• Responds to moderately complex employee inquiries by phone, written correspondence, and/or email regarding vacation, short-term disability leave, long-term disability, workers' compensation, disability, 401k plans, pension and retirement, and other plans.
• Delivers employee presentations on benefit programs.
• Explains and interprets more complex aspects of insurance programs to employees and dependents.
• Answers more complex questions regarding benefits such as pension and retirement plan, and group benefit plans which includes life, hospitalization, and disability leave.
• Corresponds with staff at provider offices, hospitals, and benefits providers regarding claims.
• Coordinates the administration of employee benefit programs such as benefit plan coverage, dental insurance, group life insurance, pension plans, and other benefits.
• Consults with and advises employees on eligibility, provisions, and other matters related to benefits.
• Coordinates the preparation of employee benefits booklets and other employee benefit communications.
• Assists with the coordination of annual enrollment process.
• May research, analyze, and integrate data to provide information on benefit programs and utilization.

• Proven work experience as a HR professional, with direct experience in benefits administration and processing/tracking Leaves of Absence
• Ability to prioritize and complete projects within deadline
• Excellent written and verbal communication skills
• Self- Starter
• Familiarity with HR databases
• Be able to work under pressure in a fast paced environment
• High school diploma or equivalent (required)

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