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Customer Service Representative

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Job Title: Customer Service Representative
Location: Biggar, SK, Prairies Canada, Canada
Company: Parrish & Heimbecker
Industry Sector: Agribusiness
Industry Type: Input Retail, Cooperative and Related Crop Services
Career Type: Customer Support
Job Type: Full Time
Minimum Years Experience Required: N/A
Salary: Commensurate
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Parrish Heimbecker is an exciting place to develop a career in agriculture, agriculture processing and food processing. With more than 60 locations coast to coast, we can offer you a unique opportunity to make your mark in a growth-oriented Canadian agricultural company. Our mandate is to support Canadian producers and food manufacturers who grow and sell their crops and baked goods to global markets.

Our success comes from a well-established network of assets, ongoing infrastructure development and strong business relationships that we nurture with farmers and suppliers. Learn more about us at

Customer Service Representative

Biggar, SK

We are currently seeking a Customer Service Representative (CSR) to identify and develop new business opportunities for the location while strengthening existing customer relationships through a high standard of customer service. The CSR will promote the benefits of PHs programs and services and provide producers with solutions for current and future business needs.

Duties and responsibilities include, but are not limited to:

Prospecting and new business development:
Generate profitable business agreements for the location and PH at large
Work with producers to create viable solutions for their business needs
Identify and monitor reoccurrence of business needs to determine trends and rising business opportunities
Anticipate future business needs by using proactive measures.

Fostering and developing customer relationships:
Promote the programs and services offered by PH in a manner that highlights the benefits to the producer
Maintain contact with customers and manage their needs

Contributing to the success of the CI business:
Assist with developing budgets, forecasts, and meeting inventory targets
Ensure constant communication with GM
Create customer plans, weekly sales plans and efficiently create new weekly call planners
Ensure contracts are compliant at all times

Contracting all types of grain from farm customers in accordance with the business plan
Work with other business areas and departments, as required


• P.Ag or CCA certification or the ability to obtain one of these would be considered an asset
• Experience in dealing with agricultural producers at increasing levels of responsibility
• Customer service and/or sales techniques and practices
• Thorough knowledge of the crops in the area along with experience in providing modern, effective crop protection solutions for the producers in the area
• Experience in fertilizer sales
• Experience in grain contracting
• Valid drivers license.

PH is committed to building a skilled and diverse workforce that is reflective of Canadian society. As a result, Parrish Heimbecker, Limited is an equal opportunity employer and is in compliance with the Employment Equity Act. We welcome applications from women, aboriginal people, people with disabilities and members of visible minorities. Accommodations in relation to the job selection process are available upon request.
Job Post Date: 12/29/18
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