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Analyst, IT

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Job Title: Analyst, IT
Location: Geismar, LA, South United States, USA
Company: Nutrien Ltd.
Industry Sector: Agribusiness
Industry Type: Chemical, Pesticide and Fertilizer
Career Type: Agronomist
Job Type: Full Time
Minimum Years Experience Required: N/A
Salary: Competitive
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Analyst, IT - (Geismar, Louisiana, U.S.A.)
At Nutrien, our Purpose is to grow our world from the ground up and we do so with safety and integrity as our core values. Nothing is more important than sending our people home safe, every day.
Nutrien is a leading provider of agricultural products, services, and solutions. With approximately 20,000 employees world-wide, we are the largest producer of potash (by capacity) and one of the world’s largest producers of nitrogen and phosphate. We also operate a leading agriculture retail network that services over 500,000 growers.
We harvest the best. Diverse views and experience make us strong. We look for people who have a safety-first mindset, who are collaborative team players, who deliver on their commitments, who are innovators in search of a better way, and who believe in inclusion.
Working at Nutrien will provide you an opportunity to help us Feed the Future, and grow your career.
Reporting to the Manager, IT, Nitrogen & Phosphate.
What you will do:
  • Maintain and support our information systems and technology, in addition to collaborating in the development of new initiatives from the business and North American based IT peers
  • Communicate to the client at different levels of technical expertise that ensures the ability to correctly identify the technical issue and corrective actions each is engaged with
  • Collaborate with local and Corporate IT teams to maintain systems and satisfy business requests in a timely manner, such that our employees are able to do their jobs effectively and efficiently
  • Identify different ways to achieve the same results but improves service or processes
  • Acquire knowledge of Nutrien’s policies, procedures, and operations
  • Attend and participate in monthly departmental safety meetings and perform duties in a safe, healthy, and environmentally responsible manner
  • Maintain departmental inventory system and keep network and PC support supply needs fulfilled
  • Research, implement, and test new technology independently or as part of a project group
  • Create and update client assistance and technical documentation
  • Provide Tier 1 and Tier 2 user support for computer hardware, software, peripherals, and desk or cellular phones
  • Basic to advanced workstation, server, network, phone system administration and monitoring
  • Complete user requests (application\file access, hardware, software, etc.) through call logging system (ServiceNow)
  • Provide technical recommendations to user inquiries
  • Workstation, server, network, and phone system maintenance, upgrades, and deployments
  • Network troubleshooting and support
  • Hardware and software installation, inventory and licensing
  • Warehouse inventory maintenance and purchasing
  • Maintain records of problems reported, service problems, and report unsolved problems to the department head
  • Provide knowledge and input into technical work groups
  • Install computer hardware in an industrial setting including moving computer hardware up multiple flights of stairs in industrial setting
What you will bring:
  • A post-secondary degree from a recognized university in Computer Science, Information Technology, or another relevant field 
  • A minimum of three to five years of related experience is preferred
  • Consideration will be given to applicants with proven experience with designing/implementing/supporting Cisco networks and/or Microsoft Windows and Dell virtual server environments
  • Experience in CCNA or CCNP Certification, and/or Control Systems/DCS experience would be considered an asset
  • Ability to work with mathematical concepts
  • Knowledge of computers and various operating systems, including Windows 7, and Windows 10
  • Detailed working knowledge of the Microsoft Office 365, which includes Word, Excel, PowerPoint, Skype, and Outlook
  • Experience with communications, test equipment, and local area network products
  • Ability to handle inter-personal communications is required, position will have daily contact with all levels of employees as well as with outside vendors
  • Ability to analyze complex server/networking problems and, determine a course of action for remediation. Ability to check and test software and hardware problems
  • Ability to handle multiple duties simultaneously while having interruptions such as telephone inquiries and special projects
  • Ability to work with a minimum of supervision
  • Knowledge of the industrial plant sites, operations, and inter-dependency of departments is recommended
  • Knowledge of Active Directory and image deployment systems (i.e. SCCM)
  • Verbal and written communication skills are essential
Are you a good match? Apply today!
Nutrien is an equal opportunity employer that is committed to creating an inclusive workplace.  We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, and other legally protected characteristics
This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted.
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**EOE race/color/sex/sexual orientation/gender identity/disability/veteran
To apply please click on APPLY TO THIS POSITION
Job Post Date: 01/12/21
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