Like any sporting team, building strong, collaborative and focused teams leads to successful outcomes.
We’ve all seen (and even written) employment advertisements which state ‘Must be a team player,’ but firstly how does your organisation create a successful team culture to welcome these new employees.
Consider the following aspects when creating a successful team culture:
Team members will need to hold a strong and agreed shared vision of the future and have buy-in on what you are trying to achieve. Obviously, a football team’s goal will be to progress to and win the Grand Final. Your overall aims may be quantifiable (increase sales by 20%) or non-quantifiable (improve customer service to surpass your competitors).
We all know the ‘old chestnut’ there is no ‘I’ in ‘TEAM’ and certainly there is a difference between being self-sufficient and not inclusive of others on the team. Ensure you hire staff with a team mindset and counsel current staff if you identify issues in this regard.
Create opportunities for the team communicate each day. You may wish to consider end of day debriefs, weekly team meetings or if one or more members are telecommuting, create Skype groups.
Your management team should welcome employee feedback. Employee’s need to feel heard and who better to listen to than those working on the coal face.
Create an environment where each staff member’s abilities are to some extent stretched and this can be achieved through designating a particular task to them that are not familiar with. Ensure guidance and support is provided through the other team members.
Accentuate the positives
Ensure positive feedback is given for the team and star performers in front of the other team members. Any individual negative feedback should be done in private.
Take care that your team members do not include employees who like to dominate others. A team where people’s ideas are suppressed by particular members will not achieve optimum outcomes.
Teams who are mutually accountable for their results will provide each other with the support to achieve success.
During the recruitment process, it’s important to hire staff who will fit your team culture. Asking several questions starting with “What does it mean to be a good team player?” will ensure new employees align with your organisations team philosophy.
Creating a great workplace team culture is an ongoing process and remember, real cultures are built over time.