Director, Order to Cash


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Job Title: Director, Order to Cash
Location: Toronto, Central Canada, Canada

Company: McCain Foods
Industry Sector: Food/Processing
Industry Type: Food & Beverage Products and Processing
Career Type: IT/Software Development
Job Type: Full Time
Minimum Years Experience Required: 5

Job Description:

Requisition ID: 30536


Job Description:

Our Global Technology team’s goal is to leverage technology and data to drive profitable growth, focus on enhancing customer experience to further McCain’s purpose of 'Celebrating real connections through delicious, planet-friendly food'
 

In recent years, McCain has embarked on an ambitious digital transformation across our business from Agriculture to Manufacturing and commercial capabilities to enhance our customer obsession. As part of this transformation, we are making significant investments in our digital platforms, technology and in building a data driven culture.
 

Through our investments, we will transform McCain into a company that empowers our teams with easy-to-use systems which will help them collaborate better, be productive and make data driven decisions. Will you be part of this exciting journey?
 

Our Global Technology team’s goal is to leverage technology and data to drive profitable growth, focus on enhancing customer experience to further McCain’s purpose of 'Celebrating real connections through delicious, planet-friendly food'

 

In recent years, McCain has embarked on an ambitious digital transformation across our business from Agriculture to Manufacturing and commercial capabilities to enhance our customer obsession. As part of this transformation, we are making significant investments in our digital platforms, technology and in building a data driven culture.

 

Through our investments, we will transform McCain into a company that empowers our teams with easy-to-use systems which will help them collaborate better, be productive and make data driven decisions. Will you be part of this exciting journey?
 

Reporting to the JOB RESPONSIBILITIES:

  • Develop and execute strategies to use technology and data in a way that drives and support business strategy and optimizes the Order to Cash process, including order management, transportation, pricing, invoicing, credit management, collections, and cash application.
  • Be a single point of contact for OTC Technology for the Global Supply Chain team.
  • Seek and gain alignment between Corporate and Regional priorities.
  • Ensure that regional and country needs are raised and addressed at the global level and are accounted for in business demand.
  • Lead a team of Product Owners, Delivery Leads, Functional Engineers, and Solution Architects to ensure delivery of the roadmap by area.
  • Provide guidance, coaching, and performance feedback to direct reports in order to foster a high-performing and customer-centric culture.
  • Provide oversight, leadership and alignment to overall timelines, budgets, milestones, deliverables and prioritization.
  • Sign off on blueprint and design before development work starts.
  • Track utilization of products that are part of portfolio, in collaboration with Product Owners.
  • Ensure business cases are developed and stakeholders are accountable for value realization.
  • Collaborate with cross-functional teams to streamline processes, resolve issues and drive continuous improvement initiatives.
  • Implement best practices and industry standards, leveraging technology solutions and automation tools to enhance productivity and scalability.
  • Develop and maintain strong relationships with internal stakeholders to address questions, resolve issues, and ensure adherence to service level commitments.

 

Abilities and Skills

  • Excellent communication and interpersonal skills, with ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organization, including SLT.
  • Ability to manage multiple stakeholders and communication platforms to ensure success of projects.
  • Strong analytical and problem-solving skills, with ability to analyze complex data sets and drive data-driven decisions.
  • Strong project management and organizational skills.
  • Proven leadership abilities, including the ability to inspire and motivate teams, drive change, and deliver results in a fast-paced and dynamic environment.
  • Experience in the implementation of process improvements, automation initiatives, and system enhancements within the Order to Cash function.

 

<span times="" new="" roman',serif"="" style="box-sizing: border-box; word-break: break-word; line-height: 1.875; list-style: inherit; max-width: 100%; background-color: transparent !important;">OTHER INFORMATION

  • Key internal relationships: VP of Supply Chain, Director of Customer Supply Chain, Regional Technology Leaders.
  • Key external relationships: External vendors
  • Travel: as required
  • Job is primarily performed in a standard office environment
  • Direct Reports:  6
     

The above information indicates the general nature and level of work performed by employees within this classification.  It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

#LI-McCain2025


Compensation Package: $146,200.00 - $195,000.00 CAD annually + bonus eligibility + Long Term Incentive eligibility

 

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education/training, and other organizational needs.

 

Benefits: At McCain, we’re on a mission to create a winning culture that puts employee safety and wellbeing at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & wellbeing programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Wellbeing programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned to country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit details available during the application process.

 

Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.

 

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace.  As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger. 

 
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

 
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Employee Privacy Policy 

To apply please click on APPLY TO THIS POSITION
Job Post Date: 05/02/25
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Career Type: IT/Software Development
Country: Canada

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