Job ID: R2000580532
 

Job Description: 

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
 

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

Does working with some of Canada s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada s most game-changing retail solutions, giving our customers the ability to live their lives well. 

Come work with a team that values diverse ideas, fosters a culture of inclusion, and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way.? Keep reading to learn more! 

Technology Operations Lead, Operations

Hybrid: 4 Days/Week in office. 1 Day Remote

Brampton, ON

This is a fantastic opportunity for a Technical Lead?to join our Operations team. You will participate in driving?technology and leading and inspiring an Operational team. You will be responsible for?the 24/7 Operations of Production systems that operate in both GCP and Azure platforms. 
 

The ideal candidate will be someone who genuinely enjoys operational excellence, SRE & DevOps principles and has a high standard of quality.? 

 
You will be working in a fast-paced organization using Agile/Scrum methodology to deliver excellent solutions to meet our customer and operations requirements.? 

What You ll Do:  

• Champion Operational Excellence:?Lead by example in implementing and advocating for engineering best practices within our operations, fostering a culture of relentless continuous improvement and innovation. 
• Shape Future Operations:?Strategically develop, refine, and optimize our operational practices and procedures, directly contributing to enhanced efficiency, resilience, and overall system performance. 
• Fortify Our Digital Defenses:?Proactively identify and mitigate potential security threats, ensuring robust compliance with our stringent security standards and safeguarding critical company assets. 
• Drive Seamless Software Delivery:?Collaborate intimately with our engineering teams to accelerate and optimize the deployment of cutting-edge software releases into production, ensuring peak efficiency and reliability. 
• Architect Critical Infrastructure:?Take full ownership of our vital configuration management platforms, playing a pivotal role in maintaining the accuracy and integrity of our core systems. 

What you Bring: 

• ITIL Service Management Experience:?Extensive experience applying ITIL principles to Incident, Problem, Change, and Release Management, ensuring structured and effective service delivery and operational stability. 
• Logical and Creative Technical Troubleshooting Skills: Extensive experience troubleshooting software and or hardware issues in an IT environment. 
• DevOps/SRE Experience:?A deep understanding and practical experience with DevOps and Site Reliability Engineering (SRE) principles, demonstrating a commitment to continuous improvement and data-driven performance through SLOs and KPIs. 
• Cloud Experience:?Proven expertise across leading cloud platforms, including Azure, and/or GCP, enabling you to design and manage resilient, scalable cloud-native solutions. 
• Troubleshooting using SRE Stack:?Hands-on proficiency with modern logging, monitoring, reporting and alerting systems (e.g., ELK, Prometheus, Alertmanager, Grafana, Service Now) to proactively identify issues and gain actionable insights into system health. 
• Influence Automation:?Negotiation and communication skills with both business and technology teams to make changes that would improve operational efficiency as part of continuous improvement. 

What Loblaw Offers You 

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located. 

Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues, and customers every day. 

Loblaw colleagues also enjoy: 

• Work Perks Program 
• On-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Dry Cleaning services (1PCC Office) 
• Tuition Reimbursement & Online Learning 
• Pension & Benefits 
• Paid Vacation 

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars Environment, Sourcing and Community and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values Care, Ownership, Respect and Excellence guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits these are some of the many reasons why we are one of Canada s Top Employers, Canada s Best Diversity Employers, Canada s Greenest Employers & Canada s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
 

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
 

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.