Job ID: R2000579311
 

Job  Description:
 

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we re up for the challenge. From our office in Downtown Toronto, we ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we re only just getting started.

Why is this role important?

Why is this role important?

As Product Designer, you'll play a key role in shaping the future of online shopping for millions of Canadians. You'll have the opportunity to work across our portfolio of leading brands, including PC Express, Shoppers Drug Mart, and Joe Fresh, focused on the entry, browse and search stages of the ecommerce shopping journey. Reporting into the Director of Product Design on a team of 5 designers, you ll join a high-performing team of Product Designers who are passionate about using data and insights to craft intuitive and engaging digital products. Collaborating closely with product managers, researchers, and tech leads, you'll champion a user-centered design approach, ensuring our ecommerce platforms are not only functional but truly irreplaceable for our customers.

This is an opportunity to join a company with a fantastic culture and make a real difference in the lives of Canadians. You'll be part of a collaborative environment, partnering with team members across the organization to contribute to the overall success of Loblaw Digital and our customers.

What you ll do

•    Problem Discovery, Definition & Goal Setting: You ll collaborate with your team to ensure that problems, initiatives, and outcomes are well-defined and documented based on objective data. You ll facilitate discovery sessions and workshops that align your team around clearly defined problem statements and goals.
•    Interaction Design: You know when and why to apply interaction design processes to achieve the right outcomes with your team. Your focus will be in the interplay between words, visuals, space, time, and behaviours of digital user interfaces. Your work product will include journey maps, service blueprints, information architecture, user flows, and wireframes.
•    Art Direction & Visual Design: You ll design the high-fidelity interfaces that we build. You understand how to convey visual personality, tone, look and feel, and the flourish that is appropriate to your product.
•    Design Systems Thinking: You ll ensure that design solutions utilize and further the team's design system, and leverage or iterate on existing patterns whenever possible. You ll identify undefined or inconsistent patterns and propose scalable solutions. You ll encourage and facilitate the shared naming of elements across design and development on the team.
•    Design Research, Validation & Iteration: You ll contribute to and lead user and market research activities, and synthesize their results. You ll leverage a range of mixed methods tools from generative to evaluative, experimentation, and in-market performance to improve your work. You ll track the performance of your work post-launch and continue to optimize based on data.
•   Inclusive Design: You ll ensure that our digital products can be experienced by everyone, reflecting the diversity of the communities we serve. You have an applied understanding of AODA design requirements and can apply knowledge of inclusive design grey areas that may not be legal requirements, but improve our digital products for everyone.

Does this sound like you?

•    The Team Champion: You build trust with your team, partners, and stakeholders by leading with curiosity and empathy, treating them as equals, and setting and achieving shared outcomes. You are energized by sharing the value of our practice with our teams, teaching our ways of working, and elevating our team's profile within the UX community.
•    The Candid Collaborator: You provide clear and direct feedback regularly, which benefits your partners and team members. You're comfortable with being uncomfortable, and approach difficult situations with optimism. You care personally, challenge directly, and communicate with candor and courage.
•    The Critical Thinker: You ask questions to clarify ambiguous problems, and listen actively in order to understand opportunities to improve experiences and processes. You are resilient to change, invigorated by growth, and are constantly learning and challenging the norms around you.

Your qualifications should include:

•    2+ years of experience working as a designer on cross-functional teams releasing consumer experiences or enterprise products.
•    Experience working on e-commerce is desirable but not required.
• Your portfolio should include case studies that demonstrate:
•    Beautiful, accessible, scalable digital experiences that you have shipped.
•    Your approaches to problem framing and solutioning while balancing user needs, stakeholder needs and technical constraints.
•    Your ability to use design as a tool to uncover what questions to ask, what solutions to explore, and how to define and measure success.
•    Experience in working in a cross-functional team environment with multiple designers, multiple product managers, multiple stakeholders.
•   The key performance indicators you used to measure the effectiveness of your solutions.

How You ll Succeed: 

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. 

We re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type:

Full time

Type of Role:

Regular

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct it reinforces what our customers and stakeholders expect of us.