Job ID: R2000571104 
 

Job Description:

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
 

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

About the Role: 

The Instructional Designer is a critical role on the Learning Experience team, responsible for the end-to-end design, development, and maintenance of engaging and effective digital learning solutions across the enterprise. This role combines instructional design expertise with strong development skills to bring innovative learning experiences to life. Working collaboratively with key stakeholders, including Human Resources (HR), Subject Matter Experts (SMEs), and Learning Partners, the Instructional Designer will consult on learning needs, design detailed learning objectives and storyboards, develop high-quality digital assets, and manage projects to successful completion. 
 

What You'll Do: 

• Consult & Collaborate: Partner with stakeholders across the business to understand learning needs, recommend right-sized digital learning solutions, and deliver creative, learner-centric experiences. 
• Design Engaging Content: Apply adult learning principles and instructional design best practices to create engaging storyboards and scripts that translate complex information into easily digestible content. 
• Develop Digital Assets: Create, build, develop, and maintain high-quality digital learning assets (e.g., e-learning modules, videos, interactive simulations) using a variety of development tools. 
• Quality Assurance: Demonstrate meticulous attention to detail throughout the development lifecycle, ensuring all digital assets meet established quality standards and are AODA compliant. 
• Innovation & Best Practices: Continuously seek out and apply innovative technologies and industry best practices to enhance the learner experience and improve development processes. 
• Communication & Simplification: Explain complex concepts simply and effectively, both verbally and in writing, to diverse audiences. 
• Continuous Improvement: Maintain and update existing digital assets based on feedback and evolving business needs. 
   

What You'll Bring: 

• 3-5 years' experience in digital learning development, with a strong emphasis on both instructional design and development. 
• Proven ability to develop engaging scripts and storyboards for digital learning solutions. 
• Solid understanding of adult learning principles and instructional design methodologies. Adult Learning certification or equivalent experience is an asset. 
• Experience consulting with stakeholders to identify learning needs and recommend effective solutions. 
• Strong project management skills, including the ability to manage multiple projects simultaneously and adhere to timelines and budgets. 
• Working knowledge of Learning Management Systems (LMS) and experience developing SCORM-compliant content. 
• A willingness to take initiative, test new approaches, and thrive amidst some level of ambiguity while working within diverse Business Units (BUs).  
• Someone who can dig into tasks with energy, ownership, and curiosity while balancing a learner-centric mindset. 
• Proficiency in a variety of development tools, including Articulate Storyline, Rise, motion graphics software, audio editing tools, and other relevant technologies. 
• Strong written and verbal communication skills, with the ability to present ideas clearly and concisely. 
• Excellent organizational and prioritization skills. 
• Ability to work effectively both independently and as part of a team. 
• Adaptability to change in a fast-paced environment. 
• AODA knowledge 
   

Nice-to-Haves: 

• Experience with video production and editing. 
• Experience in graphic design.  
• Experience with gamification in learning. 
   

Reports To: Senior Manager, Learning Experience 

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars Environment, Sourcing and Community and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values Care, Ownership, Respect and Excellence guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits these are some of the many reasons why we are one of Canada s Top Employers, Canada s Best Diversity Employers, Canada s Greenest Employers & Canada s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
 

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
 

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.