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• Company Values: Ensures all company values are adhered to and promoted.  This would include leading by example, and participation in employee recognition programs.
• Product Knowledge: Responsible for attaining best-of-industry product knowledge and latest technologies. Serves as the product expert in his/her sales area.
• Equipment readiness: Ensures all new equipment is up to date on software when delivered. Understand and be able to train the sales team in the field start process.
• Internal & Customer Product Support: Recognized as the in-store expert on PF products for KanEquip salespeople, and 'Tier 2' support as needed for all KanEquip customers in the facing store.  Support customer operational issues.  Assists with product updates, programming, calibration, and adjustments as needed.  Ensures excellent responsiveness and follow-through on all support issues.
• Equipment Service: When Service technicians are unable to perform service or installation needs for their customers, they can assist in doing so.  Diagnose and repair issues as needed.  Ensures all work is chargeable or warranty reimbursed. To become proficient with THD and communicate with Precision PODS to provide team-forward service.
• Customer Relationships and Experience: Ensures customers have a positive experience with dealing with KanEquip, that communications and follow-through on commitments are best in class.
• Strategy and Planning: Working with Store Manager, responsible for designing, developing, and implementing strategies, including optimum go-to-market and revenue recovery for support and service activities in covered region.
• Internal Training: Provide the necessary product training for small groups in the residing location (sales, service, parts).
• Communications: Ensures excellent communications with all salespeople and locations, including timely follow-up of questions and requests for information.
• Vendor / Partner Requirements: Ensures all vendor requirements / dealer standards associated with the function (i.e., training) are satisfied.  Ensures relationships with the vendors are solid and any issues resolved.
• Equipment & Software Sales: Support sales staff with their targeted sales goals (volume, margin, turnover), through retaining and developing existing customers, and acquiring new customers. 
• Customer Data Management: Assist the PF Specialist as necessary with customer support for CNH precision data to the customer's data platform and their data platform back to CNH product.

• Bachelor's degree in agriculture technologies highly preferred;
• 5 years' experience in operating agricultural equipment required.  Minimum 2 years' experience in Precision Farming / GPS technologies highly preferred.  Previous experience in an equipment dealership preferred.
• Solid problem-solving skills;
• Strong communication and interpersonal skills with customers and individuals at all levels of the organization;
• Expertise with computer systems and software, including MS office and internet-based applications;
• Ability to work extended hours as needed, particularly in peak seasons;
• Ability to travel to company meetings and training events as needed;
• Acceptable Motor Vehicle status, with current driver's license, and ability to operate motor vehicle; and
• Ability to achieve and maintain CNH Sales, Service and PF Specialist Precision Technology certification(s).