Bring Your Broad IT Skills to a Role That Combines Challenge, Variety, and Purpose

ITS Livestock has been delivering innovative software, hardware, and IT support to livestock operations across North America for over 25 years. We’re growing our IT team and looking for a versatile, technically skilled IT professional who thrives on solving diverse infrastructure and support challenges.

Unlike traditional IT roles, this position offers a dynamic mix of systems administration, networking, remote support, and on-site troubleshooting. If you're energized by variety, hands-on problem solving, and working closely with both clients and internal teams, this is the opportunity for you.
 

Why Join ITS Livestock?

• A fast-paced, flexible work environment where no two days are the same
• Collaborative team culture that values input and supports work/life balance
• Competitive salary and comprehensive benefits, including:
  • Extended health, dental, and health spending account
• Three weeks of vacation per year
• Opportunities to grow your skill set in networking, systems, and emerging technologies

What You’ll Do?
Deliver remote IT support via phone, email, and remote access tools from our Okotoks office
Troubleshoot, install, and maintain a wide range of IT systems, including:

• Windows PCs and servers
• Network infrastructure (routers, switches, firewalls, VPNs)
• Wireless systems (Ubiquiti), access points, and mobile hardware
• Microsoft 365, Active Directory, and DNS/DHCP configuration
• Adapt to unique client environments where infrastructure varies—using creativity and experience to resolve issues efficiently
• Document support processes, update knowledge bases, and train users as needed
• Configure and install industry-specific hardware (e.g., RFID readers, livestock scales)—including physical setup, mounting, and cable runs (we’ll train you)
• Occasionally travel to client sites (approx. 5% of the time), with overnight stays being rare. Vehicle provided for travel to client sites.

Your Technical Toolkit
Core Experience:

• 3+ years in a multi-disciplinary IT role (MSP or small enterprise preferred)
• Diploma in Computer Science or equivalent combination of experience and certifications

Your Skills Should Include:

• Windows OS and Server administration (2016–2022)
• Active Directory, Microsoft 365 management, and Exchange
• Networking fundamentals: TCP/IP, VPNs, LAN/WAN, DNS, DHCP, firewalls
• Wireless networking—especially Ubiquiti Unifi
• Remote support and ticketing systems
• Hardware and software troubleshooting across diverse tech stacks
• Excellent communication and customer-facing support skills
• Strong time management and ability to juggle priorities independently
• Valid Alberta Driver’s License and clean driving record

Bonus Skills (Nice to Have):

• Microsoft SQL Server exposure
• Scripting or automation experience (PowerShell or others)
• Interest in supporting agriculture-specific technology

Ready to Apply?
Submit your resume and a brief cover letter via AgCareers, telling us why this role excites you and how your experience matches our needs.

Please submit your application by clicking APPLY TO THIS POSITION below.