HORSCH is a leading global manufacturer of innovative agricultural technology and developer of modern solutions for soil cultivation, seeding, and spraying. Our international team is unified for a common purpose: to ensure an elevated level of customer satisfaction & loyalty by bringing practical solutions for the improvement of farming practices.

Job Description: Service Administrator, Saskatoon (on-site)

Position Available: ASAP, Permanent Full-time

Job Objectives:
We are currently looking for a Service Administrator with agricultural experience to manage warranties, service bulletins, and after-sales related invoicing and administrative tasks. The ideal candidate is highly organized, proactive, and able to work independently while contributing to a growing team. The balance of working independently, with limited supervision, and contributing to a fast-growing team is a must.

Job Responsibilities: Other duties may be assigned.  
Successful management of the HORSCH Service Administrator includes the ability to:

• Process dealer warranty claims, model upgrades and issue credit notes in SAP.
• Process dealer parts invoices in SAP.
• Reconcile parts invoices, shipping/brokerage invoices and warranty credits, ensuring accurate bookkeeping records and other bookkeeping related tasks.
• Produce and manage dealer performance dashboard.
• Coordinate logistics for trade shows, and dealer events, such as materials, accommodations and catering.
• Maintain promotional products inventory and manage team requests.
• Manage warehouse supplies and expenses.

Required skills: 

• Excellent communication, negotiation, and conflict resolution skills, mostly in English.
• Advanced computer skills such as Microsoft Office Suite, including Power BI.
• Self-starter, ambitious & motivated with the ability to work in a team.
• Knowledge of the AG industry and understanding of equipment functionalities is an asset.

Education:

• Related post-secondary education (Administration, Agriculture, and/or other relevant fields or trades)
• Two years of higher education or equivalent industry relevant work experience.

Compensation: 
This is a salary-paid position based on experience and education. Our benefit package includes Health, Dental, and Vision coverage, Life Insurance, Long-term Disability Insurance, an employer-matched Retirement Savings Plan, and four weeks of paid vacation per year.

Interested candidates should click the APPLY TO THIS POSITION icon to sumit your resume today!