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     There is NO closing date on this position.  This position will remain open until a suitable candidate is found.

UPDATED: 02/01/2024

JOB TITLE: FIELD SERVICE ENGINEER

***COMPETITIVE PAY PLUS SLIGHTLY HIGHER***
***BENEFITS PACKAGE INCLUDING COMPANY-PROVIDED VEHICLE, HEALTH INSURANCE, and RETIREMENT***
***CAREER DEVELOPMENT OPPORTUNITIES INCLUDING INTERNATIONAL TRAINING AND/OR WORK OPPORTUNITIES***

ABOUT EMPLOYER:
Our client is a Global Ag Equipment manufacturer bringing high-end brand equipment to the U.S. market space. They are part of a large consortium of Ag Equipment companies (EXEL Industries) which includes companies such as HARDI, Apache Sprayers and others. Their highly-efficient Ag Equipment encompasses the latest technology, extremely low maintenance costs, high-trade-in value, and area service center. Employer offers competitive pay PLUS SLIGHTLY HIGHER + solid benefits such as Health Insurance, Company-Provided Vehicle, Retirement and Career Development Opportunities. This is a ground-floor opportunity with career growth opportunities. Additionally, Employer offers international training and/or work opportunities.

JOB QUALIFICATIONS:
- Minimum 2-year Technical Mechanical degree preferred; Employer will also train individuals not completing their degree program
- Solid Ag / Farm Equipment operations experience
- Technical knowledge / understanding of electrical systems, hydraulics and hydraulic drive systems on self-propelled equipment
- Willingness to travel to customer locations, primarily within a 100-mile radius of service center
- Self-directed and customer service-focused
- Great communication skills
- Analytical, problem-solving skills
- Flexible work attitude with ability to react quickly to rapidly changing situations
- Valid driver license with clean driving record

***EMPLOYER WILLING TO TRAIN NEW GRADUATES OR INDIVIDUALS NOT COMPLETING THEIR DEGREE PROGRAM***

JOB DESCRIPTION:
Hansen Agri-PLACEMENT is seeking several Field Service Engineers for a new line of Ag Equipment entering the U.S. market space. Field Service Engineers to be located just west of Lincoln, NE; northeastern CO/western NE; and central IA. Your focus will be on After-Sales Service where employer will offer factory support directly to the end-user. The three areas to be covered will be a 100-mile radius of Seward, Nebraska; another area radiating out of the Sterling, CO or the Bridgeport, NE area; and another radiating out from central IA. The intent of employer is to offer maximum service to customers without dealers in between. In this role, you will also have opportunities to travel abroad to visit global headquarters for initial and on-going training and for off-season work opportunities, if you so choose.

Primary responsibilities to include:
- Making proactive appointments and calling on customers after-sale
- Performing maintenance and repair service work on Ag Equipment at one of company service shops or on-site with customers
- Providing world-class technical product support / customer support
- Resolving product and performance issues
- Communicating with headquarters on appropriate issues and solutions
- Analyzing / Troubleshooting / Reporting malfunctions, incidents, and service requests/questions from customers
- Explaining complex, technical issues to customers in an understandable manner
- Creating service reports in a timely manner
- Following up with identified actions while providing customers with progress feedback
 

BENEFITS:

Health Insurance, Retirement Plan, Company Vehicle Provided, Career Development Opportunities

ALL INQUIRIES ARE KEPT CONFIDENTIAL. NO FEES TO APPLICANTS.

If you feel that you are not a candidate for this position, but know someone who is, we do offer a Referral Bonus if we place your referral into this position.

To apply please click on APPLY TO THIS POSITION