Description

Farm Credit Services of Mandan is hiring a full-time Receptionist/Customer Service Representative in our Dickinson branch. We are a member-owned cooperative committed to serving rural America.  

This position is responsible for providing a variety of office functions needed to support the branch's credit and related services operations for the benefit of our customers.

Indicators of Success

1. Excellent communication and customer service skills
2. Strong ability to work well within a team
3. Attention to detail
4. High level of confidentiality and professionalism

Major/Essential Responsibilities

• Provide exceptional customer service whether in-person, by phone, or email
• Receipts payments and processes loan disbursements
• Provides support to association staff
• Prepares, scans, and files loan documents
• Completes correspondence for loan officers and verifies the accuracy of work completed
• Performs follow-up tasks and keeps reminders for loan officers to ensure adherence to loan conditions

Qualifications

• Two-year post-secondary degree preferred  
• One-year related experience preferred
• An acceptable combination of education and experience
• Previous loan processing experience is desired