Manager, Customer Service (Bilingual)


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Job Title: Manager, Customer Service (Bilingual)
Location: Montreal,St-Hyacinthe,Quebec,Blainville, QC, Central Canada, Canada

Company: Farm Credit Canada
Industry Sector: Agribusiness
Industry Type: Finance, Banking, Insurance and Real Estate
Career Type: Customer Support
Job Type: Full Time
Minimum Years Experience Required: 4

Job Description:

 

Closing Date (MM/DD/YYYY):

05/08/2024

 

Worker Type:

Permanent

 

Language(s) Required:

English, French

 

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$89,369 - $120,911

 

Leadership skills rewarded:
Take a lead role in a district’s customer service team, with a focus on the relationship management process. You’ll coach and mentor lending support staff on administrative operations, computer systems and reporting. This position is designated bilingual (English and French), and the successful candidate must be able to communicate in both of Canada’s official languages.

 

What you’ll do:

  • Lead a high-performing customer service team, managing performance and development
  • Maintain the district budget and manage daily operations: facilities management, meetings, and event planning
  • Work with district leadership team to develop and execute business plan and marketing strategies
  • Manage workload priorities, identify employee development requirements, set goals and evaluate performance
  • Ensure compliance on audits, arrears and other reports

 

What we’re looking for:

  • A decision-maker who confidently manages and implements change
  • A leader who builds relationships
  • A multi-tasker with an aptitude for budgets and managing reports
  • Ability to adapt quickly to changes in a fast-paced environment

 

What you’ll need:

  • A bachelor’s degree in administration or business and at least four years of related experience (or equivalent combination of education and experience)
  • A proven track record in agricultural or commercial financial services
  • An understanding of accounting and legal documentation
  • Strong leadership and organizational skills
To apply please click on APPLY TO THIS POSITION
Job Post Date: 04/25/24
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