Closing Date (MM/DD/YYYY):

02/09/2026

Worker Type:

Permanent

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$61,370 - $83,030

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

• Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
• Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
• Growth: Learning and development opportunities to help you thrive
• Hybrid work options

Exceptional customer service skills needed:

• Provide financial services and advice in our high-volume Customer Service Centre, responding to inquiries by phone or email in a clear, courteous and professional manner.

What you’ll do:

• Process loan applications, adjudicate credit and make lending decisions
• Help callers understand which FCC financing options best suit their needs
• Thoroughly resolve any issues from customers or FCC business partners

What we’re looking for:

• A strong team player with the ability to deliver exceptional customer service and maintain a high level of professionalism when speaking with customers
• A multi-tasker who is organized and detail-oriented
• Readiness to take on increased responsibility over time
• The ability to thrive in a fast-paced environment and produce consistent results

What you’ll need:

• A diploma or degree in business administration, agriculture or economics and at least two years of experience at a financial institution (or equivalent combination of education and experience)
• Intermediate/Advanced proficiency in both official languages (English and French) needed 
• A love for agriculture

You belong here  
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.  
   
We encourage qualified applicants to apply, including members of these four employment equity groups:  
• Indigenous Peoples  
• Members of visible minority groups  
• Persons with disabilities  
• Women