EAP- What even is it?

• Mary Barefoot
• August 28, 2023
• Newsletter Article

Once known as a resource for employees facing alcohol or drug abuse, EAPs have expanded over the years to encompass a variety of support and service options.

---

The acronym EAP may seem insignificant, but this workplace tool can be a vital lifeline to employees.  So, what does EAP stand for?  EAP stands for employee assistance program and is a multifaceted solution for many personal issues and concerns employees face. Employees are people first and, like most people, will endure difficulties and trials throughout their life. An EAP can be a “one-size-fits-all helpline” for those in need of confidential and professional support. 

 

 

Once known as a resource for employees facing alcohol or drug abuse, EAPs have expanded over the years to encompass a variety of support and service options.  EAPs allow employees to easily obtain individualized assistance in any given area of life, whether it be personal, family-oriented or work-related.  Employees who may be unsure or uncomfortable seeking outside assistance can expect this resource to provide direction in next steps for a variety of needs. The service is free and confidential, meaning barriers to pursuing support such as cost and shame are eliminated.   

 

 

Examples of support areas include:

• Children with Disabilities
• Moving
• Marriage
• Caregiving – Children or Elderly
• Pet Ownership
• Divorce
• Money Management
• Serious Illness
• Aging Loved one
• Adoption
• Parenting
• Grief and Loss
• Work-life Balance
• Substance Abuse
• Pregnancy
• Finances
• Retirement
• Home Buying
• Credit & Debt Management
• Estate Planning
• Identity Theft
• Bankruptcy
• Child Custody
• Mental Health
• Wellness
• Diet Nutrition
• Smoking Cessation
• Preventative Care
• Safety
• Travel
• Learning & Education
• Job Skills
• Organization & Time Management

 

Employees are typically encouraged to engage with their EAP by phone or website to initiate contact.  Once contacted, the EAP will assess next steps for support and will connect the employee with the appropriate service provider for counseling, advice, and assistance.  This is commonly conducted remotely through phone, email, or videoconferencing, but may also include face-to-face communication and interaction. 

 

 

EAPs are typically undervalued and underutilized but are an essential component to any employee benefit offering. The provided services can leverage an organization to care for their employees in the way each employee may personally need.  In addition to providing care and support for employees, these benefits are often extended to family members in the employee’s home, such as spouses/partners and children.

 

 

To learn more about employee programs and HR advice, check out AgCareers.com!