Senior Sales Support Officer

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Job Title: Senior Sales Support Officer
Location: Esperance, WA, Australia

Company: Elders
Industry Sector: Agribusiness
Industry Type: Input Retail, Cooperative and Related Crop Services
Career Type: Sales/Retail
Job Type: Full Time
Salary: Competitive
Job Description: Nurture. Grow. Thrive.

Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.

About the role

We are looking for a Senior Sales Support Officer to join the growing team on a Permanent, Full Time basis.

Join a respected and growing team at Elders as a Senior Sales Support Officer. In this key frontline position, you'll be the first point of contact for our clients, delivering expert service and operational support to ensure our sales teams can focus on building lasting relationships. This is a fantastic opportunity to bring your experience and leadership into a dynamic branch environment, backed by a national network and extensive resources.

As a Senior Sales Support Officer, you'll be entrusted with greater responsibility in coordinating office operations, supporting strategic sales initiatives, and mentoring junior staff. You'll be instrumental in driving service excellence and enhancing client engagement across all touchpoints of the sales process.

Responsibilities
Providing advanced administrative and operational support, helping the branch deliver a superior client experience
• Coordinating and enhancing the sales process from start to finish, ensuring seamless delivery across multiple service areas
• Developing and executing marketing and promotional activities to strengthen the Elders brand in the local market
• Collaborating with sales and leadership teams to implement innovative client solutions
• Representing Elders at field days, client meetings, and community events to maximise exposure and build strong local networks
• Supporting expense management, reporting, and operational workflows to ensure branch efficiency
• Mentoring and guiding junior Sales Support Officers, sharing best practices and ensuring consistency in service delivery

About you

• Thrive in a fast-paced, collaborative environment where your contributions make a visible impact
• Bring a proactive, solutions-driven mindset and the ability to work autonomously when required
• Have strong business administration skills with demonstrated experience in a senior support role
• Showcase a passion for customer service, with the ability to build rapport and trust with clients and colleagues alike
• Understand agricultural seasons and be familiar with rural clients' needs and priorities
• Be comfortable with digital platforms and tools that support sales and client engagement

About Elders

As a trusted Australian agribusiness, we have played an important role in the agricultural sector for 185 years. Our expansive network across Australia offers links to markets, tailored advice and specialist knowledge across a range of products and services, including farm supplies, agronomy, livestock, wool, grain, finance, insurance, and real estate.

We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.

Elders is for Australian agriculture.

We are now looking for the next generation to be part of something big and drive the future of Elders.

If you are ready to grow your career with Elders, please click on 'Apply' today.
For more information visit our careers page.
Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.

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To apply please click on APPLY TO THIS POSITION

Job Post Date: 06/17/25