Are you passionate about delivering exceptional customer service and have a strong understanding of agricultural machinery?

We’re seeking an experienced Agricultural Parts Advisor to join a leading machinery dealership in Lincolnshire. In this role, you’ll deliver exceptional service to customers and technicians.

You will handle day-to-day parts enquiries on agricultural machinery and specialist vegetable equipment, ensuring accurate advice and timely solutions.

You’ll manage orders from start to finish—processing, dispatching, and following up—while providing expert guidance on our products and services.

Whether face-to-face or over the phone, you’ll be the trusted link that keeps our customers’ operations running smoothly.

Key Responsibilities:

 Assist customers and technicians with parts queries and orders

Provide knowledgeable advice on agricultural and specialist vegetable machinery parts

Ensure accurate processing of orders, payments, and stock control

Handle incoming calls and emails promptly and professionally

Maintain and update parts inventory to ensure availability

Liaise with suppliers to source and order parts when required

Contribute to achieving sales targets and upselling opportunities

Deliver excellent customer service and resolve queries efficiently

Your Profile:

 Strong communication skills 

Good knowledge of agricultural machinery (specialist vegetable machinery desirable)

Retail/showroom experience (desirable)

Ability to work under pressure in a busy Agricultural dealership branch

Competent with IT systems

Excellent numeracy, literacy, and attention to detail

Team player with the ability to work independently

What to expect:

Competitive salary package  

 32 days annual leave 

Workplace Pension

To apply please click on APPLY TO THIS POSITION