POSITION SUMMARY:

The Branch/Store Manager is responsible for optimizing the profitable growth of the business, the personal growth of employees, and the satisfaction of customers while managing the performance and success of the equipment sales team, service, and parts departments.

This is a career-defining opportunity to play a vital role in the Company and make a meaningful contribution to the future success of an established and growing business.

The qualified candidate will also take an active role in the sale of equipment.

Being visible and available to staff and/or customers is a key component for this position. 

About CROWN Power & Equipment?

We provide a comprehensive range of outdoor power equipment, as well as big and small machinery from top manufacturers such as Case iH, Case CE, Kubota and Cub Cadet, to mention a few. 

We’re proud of our past, and excited for our future. We have over 31 years of continuous growth and employee satisfaction.  In fact, some employees (and customers) were with us when we opened our doors 31+ years ago.

We wouldn’t have been able to do this without a team of dedicated employees! 

If you're looking at growing your career, we invite you to apply today!

Benefits Offered:

In addition to competitive wages, we provide the following benefits:

• Crown Power & Equipment pays 85% of the medical, dental, and vision monthly premiums for employee only coverage
• $25,000 Basic Life Insurance policy provided at no cost with the option to add voluntarily up to an additional $500,000
• Critical Illness/Accident Insurance available on a voluntary basis
• Eligible to participate in the 401(k) plan after 90-days of employment with a Company match up to 4%
• Vacation and PTO accruals based on length of employment
• Paid Holidays
• Product discounts
• Company vehicle
   

Relocation allocation would be considered for the right candidate.

Essential Functions, Duties & Responsibilities:

• Lead and motivate staff in a positive, team-oriented environment that is customer-driven with a focus on providing exceptional customer service and product expertise
• Oversee and manage operating budget, financials, inventory, daily operations, appearance of facility, etc.
• Identify goals and implement strategies that deliver results in line with sales, service, and profitability
• Monitor store and team performance; implement a corrective action plan, when warranted, to ensure achievement of branch goals
• Resolve escalated customer issues/complaints (in person, phone, or email)
• Reinforce Company branding by meeting or exceeding branch location standards including visual appeal, safety, security, and cleanliness
• Collaborate and communicate with Company management, marketing, and other team members to maximize sales revenue and customer satisfaction
• Recruit, mentor, and coach employees with retention and advancement in mind
• Communicate with other branch managers regarding equipment movement and inventory to ensure new/used inventory turnover targets are achieved
• Conduct performance evaluations of sales and administrative staff and coordinate performance evaluations of the service and parts staff with department managers
• Adhere to all applicable safety policies, procedures, and standards while always identifying possible safety hazards and addressing them immediately
• Attend management meetings as scheduled, travel and overnight stays will be required
• Perform other duties as assigned

Required Qualifications:

• Self-starter with a leadership mindset and strong business acuity
• Ability to communicate in a professional manner, both verbally and in writing, and establish effective working relationships with employees, customers, and management
• Strong competencies in computer use and the aptitude to learn new, business-specific programs quickly
• Ability to make good, sound decisions based on reason, facts, analytics, and observations
• Excellent interpersonal and time management skills
• Consistent attendance record
• Valid Class E driver’s license

Physical Requirements:

• Must be able to sit for long periods of time along with walking, standing, kneeling, climbing stairs, reaching, pushing, pulling, leaning, and twisting.
• Must be able to lift/carry up to 50 lbs.
• Must be able to meet all safety requirements for applicable safety policies

Preferred Qualifications:

• Prior agricultural and/or construction equipment and dealership sales setting experience necessary; basic technical and mechanical understanding helpful
• Minimum 5 years’ experience overseeing operations/personnel of an equipment or sales/service driven business preferred
• 4-year Agribusiness, Sales, or Marketing degree preferred, high school diploma or GED a must
• Candidate is required to successfully pass the pre-employment screenings which includes background check, pre-employment drug testing as well as driving record evaluation.

Classification:

• Exempt - FT

Reports To:

• Region Manager

CROWN Power & Equipment is an Equal Employment Opportunity Employer promoted to a diverse workforce.