• Associate's degree (or higher) preferred, preferably in Business Administration, Accounting, or related fields.
• Proficiency with Microsoft Office Suite.
• Proven history of exceeding customer expectations and ability to identify customer/vendor needs.
• Strong background of exceptional organizational skills and attention to detail.

• Experience with IBM systems is preferred as well as other ADM systems (i.e., Informatica Party Hub, Coupa SIM, JDE) is a plus.
• Elevated technical skills in Microsoft Excel along with a general understanding of AI tools.
• Ability to function independently in a deadline-oriented environment.
• Problem solving and analytical/critical thinking skills.
• Flexible, willing to do what it takes to get the task completed within given period.
• Strong desire to learn with a positive attitude.
• Ability to effectively communicate, facilitate, and cross-train.
• Excellent customer service skills.
• Strong attention to detail.
• Active listening by going beyond just hearing but understanding customer/vendor needs.
• Dependable and punctual.

• Provide outstanding customer service for ADM's internal and external customers through efficient onboarding of new and updated accounts.
• Ensure compliance with all ADM policies and procedures.
• Recommend, develop, and implement process and system improvements to continuously improve efficiency and strengthen controls.
• Interact with multiple levels of Accounting, IT, Internal Audit, Credit, and Commercial and Operational Management.
• Effectively partner with other internal departments to accomplish tasks successfully and accurately.
• Identify problems and collaborate with colleagues or specialists as needed for resolution.
• Set up and maintenance of customer/vendor information in Coupa SIM, Informatica, IBM, JDE, and other platforms.
• Set up and process of vendor liens, levies, or garnishments.
• Assist with development and updating training materials.

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