• Manage a high volume of incoming calls and respond appropriately to plants and customers
• Tracking goals
• Retrieve Driver/HOS information using the Dispatch System
• Communication with truck drivers, as well as internal and external customers
• Make decisions regarding coverage for breakdowns and delays
• Effectively manage customer add-ons
• Coordination of replacement driver for driver call offs
• Create and distribute the driver schedule daily
• Willingness to work additional hours to cover vacations, as well as flexibility to cross train for multiple positions

• Ideal candidate should possess strong people and problem solving skills with the ability to multi-task
• Completion of some college level courses with a bachelor's degree preferred
• Possess excellent communication skills, customer service skills, as well as a motivated personality with a willingness to take initiative
• Proficient in the use of a computer with experience using Microsoft Word, Outlook and Excel preferred
• Flexibility to work additional hours is required to cover vacation time of a team members
• Must be able to hear and speak clearly; read, comprehend and communicate, orally and in writing in order to effectively communicate in person or by phone.
• Position requires sitting for prolonged periods of time, heavy phone use; standing, bending, kneeling and operating a keyboard

To apply please click on APPLY TO THIS POSITION