Technical Support Manager

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Job Title: Technical Support Manager
Location: Shanghai, International/Other

Company: Archer Daniels Midland Company (ADM)
Industry Sector: Agribusiness
Industry Type: Input Retail, Cooperative and Related Crop Services
Job Type: Full Time

Job Description: Job Description

Job Purpose

The role will be responsible for creating and developing high quality and innovative syrup or compounds to meet the needs of FS customers and achieve commercialization objectives.

Your Responsibilities

Execution assigned project/task on time and independently, participation in project full lifecycle management, including and not limited,

-Working efficiently with GTM team on concept innovation base on briefing.

-RMs screening, application, syrup/compound formula design, optimization according to feedback.

-Customer visit/interaction & product demo, provide technical solution to demands accordingly.

-Product commercialization, documentation, trail run, shelf-life study ect.

- Cooperate with cross-function team as union, marketing, commercial, procurement, pricing, RSA , quality , operation , supply chain, LCM, ect, provide technical support professionally.

Support line-manger during his/her management.
Comply GLP ,ISO and safety requirements, support lab management during daily work.

Your Profile

Bachelor degree or above in food science, food engineering or related field.
10+ years experiences in F&B, familiar with RMs, syrup/compound formulation, processing ect, knowledge of regulation, sensory, quality preferred.
Understanding business model of FS customer, willing to work in fast-paced and challenging environment, business trip frequently.
Self-motivation, pressure resistance, good at problem analysis and trouble-shooting.
Team spirit, can play as pivotal role during project management and daily work .
Strong in communication & presentation, fluently in both written and oral English.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

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Job Post Date: 04/02/25