The Technical Service Manager is responsible for providing technical support with a strong focus on customer solutions that contribute to business growth in the Southern Africa region. This includes working with key accounts, retail brand customers, and regular beverages and food customers, while also identifying opportunities for cross-selling across the full ADM product portfolio.
RESPONSIBILITIES:
The main duties of this role will include:
Actively support our commercial expansion strategy in Africa
Customer advice on application & production technology
Professional support during trial and first fillings for our customers on-site
Consultant for our customers and sales team in relation to all technical questions
Establish and develop long-term customer relationships monitoring the market and identify market potential
Consulting for project coordination and process design
Continuous alignment with and support to local sales team
THE CANDIDATE:
Degree in food technology or comparable work experience
Professional experience in technical sales support or as production technology consultant in beverage and food industry
Deep technical understanding and basic knowledge of business administration
Excellent English skills required
Enthusiasm, initiative and ability to work under pressure
Team spirit and strong communication and presentation skills
Strong customer and service orientation and technology skills
Structured and self-dependent working style
Flexible and willingness to travel regularly within Southern African region
ON OFFER
Challenging tasks, short decision-making processes and a high level of personal responsibility
An informal company atmosphere and great scope for developing your own ideas
Excellent career opportunities in a global company of the food and beverage industry
An attractive remuneration package and additional company benefits
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.
To apply please click on APPLY TO THIS POSITION
Job Post Date: 06/20/25
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