Technical Quality Manager (NA) - Kennesaw, GA

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Job Title: Technical Quality Manager (NA) - Kennesaw, GA
Location: Kennesaw, GA, South United States, USA

Company: Archer Daniels Midland Company (ADM)
Industry Sector: Agribusiness
Industry Type: Input Retail, Cooperative and Related Crop Services
Career Type: Quality Assurance
Job Type: Full Time

Job Description: Job Description

Technical Quality Manager - Health and Wellness North America

The Technical Quality Manager role within the ADM Technical Center and is an experienced role that has technical oversight for quality related matters relating to the supported business products. This includes providing detailed guidance and reviews as well as liaison for regulatory governance with RSA, assuring that local and global regulatory requirements are met during production, marketing, and sales activities. This role will act as the liaison between ADM and customers on all complex documentation requests and provide counsel to multiple functional teams that develop, produce, market, sell, transport and store ADM products. This position exhibits expert competence and is likely to be contacted regarding all aspects of quality support for the commercial, sales, customer service, and production teams when necessary. Mentoring of Customer Quality Specialists, Representatives and Managers when established will be required to ensure development and growth. Direct interaction with existing and potential ADM customers is expected. Introduction, participation and adhering to existing processes as well as creation and implementation of activities to support improvement opportunities is necessary to ensure that best in class customer satisfaction is obtained. Technical Managers assist with complex reviews in Raw Material approvals for Health and Wellness platform. Role responsibilities will increase in complexity as knowledge and understanding is gained at product and service levels. This position reports to the Global Director Quality.

Essential Job Functions:

In depth knowledge and understanding of FSMA and 21 CFR 111 and 117 requirements
Comprehensive understanding of global regulations as related to supporting dietary supplements and food ingredienrs with a proactive approach on current regulatory climate
Advise and support Customer Quality team with complex customer requirements and customer issues requiring significant expertise to resolve
Advise and support Raw Material/Supplier Quality team with complex customer requirements and customer issues requiring significant expertise to resolve
Partner with R&D, Marketing/Commercial, Sales, Regulatory, Quality, CD&D to ensure product compliance and quality interests are complete/sufficient during new product development/introductions, including technical transfers as needed
Collaborate with Customer Quality and Production Quality to ensure customer, regulatory and production expectations are understood
Support creation and modification of GRAS and New Dietary Ingredient submissions to ensure compliance with current regulations
Oversee quality decisions relating to the stability / shelf life of branded ingredients and their appropriateness for use
ADM representative for industry associations respective to business markets supported
Assure/collaborate with RSA on product label information, including trademarks & artwork, meets regulatory regulations to avoid misbranding
Participate/support Crisis Management team events as needed
Demonstrate positive actions to support customer (internal and external) intimacy, aiming towards a high level of customer satisfaction, including travel to support customer relationships as needed
Advise on customer and branded ingredient specifications from the quality discipline
Relay changing industry landscape / expectations in Quality to the business and provide implementation guidance
Support local sites on MOC changes like re-sales, branded ingredient changes, new geographical regional sales, etc.

Job Qualifications:

Bachelor's degree in science-related field
Minimum 10 years of a mixture of technical, quality, and regulatory services with experience in Dietary Supplements (Probiotics, Enzymes, Phages)
PCQI Trained
Excellent written and verbal communication skills with developed interpersonal skills
Ability to articulate complex regulations into common user language procedures and requirements
Ability to travel
High regard for accuracy and attention to detail
Independent troubleshooting and ability to work without direct supervision

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

"AJCIND"

REF:100028BR

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

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Job Post Date: 07/26/25