• Coordinate all inbound and outbound logistics activities, including shipping, receiving, and inventory management.
• Liaise with suppliers, freight forwarders, and customers to optimize delivery schedules and reduce supply chain costs.
• Ensure compliance with import, export, and customs regulations.
• Maintain accurate logistics documentation and records.
• Support process improvements and identify cost-saving opportunities.
• Assist Technical Service in handling customer complaints by providing order information and coordinating returns, credits, and replacements.
• Perform administrative tasks and other duties as assigned.
• Follow company procedures and policies.

• At least 5 years' experience of relevant work experience
• Experience in customs clearance in the food industry
• Knowledge of payment term, shipping documentation, trade terms, Letter of Credit and Documentary Collections preferred
• Strong interpersonal and communication skills.
• Independent, meticulous, organized, responsible, and a good team player.
• Possess a positive mindset, initiative, and high adaptability.
• Ability to manage multiple tasks efficiently and prioritize effectively.
• Strong attention to detail.
• Proficient in Microsoft Excel and other MS Office applications

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