The Supplier Quality Assurance (SQA) Officer supports the execution of supplier approval, material qualification, and Contract Manufacturing Organization (CMO) oversight activities for the Health & Wellness division across EMEA.
Reporting to the SQA Manager, this role is responsible for the operational management of supplier and material qualification processes, supplier and CMO audits, and the investigation and resolution of supplier- and CMO-related quality issues and complaints. You will play a key role in ensuring compliance with regulatory requirements, internal quality standards, and risk management principles.
Main Responsibilities
Supplier Approval
Support qualification and onboarding of new suppliers through documentation review, risk assessments, and quality system evaluation
Participate in or lead supplier audits (on-site or remote)
Maintain the Approved Supplier List (ASL) and track approval status
Support Quality Agreement establishment and lifecycle management
Coordinate supplier re-evaluation and requalification activities
CMO Qualification & Oversight
Support onboarding and audit preparation for CMOs
Participate in CMO audits as assigned
Assist in reviewing deviations, investigations, CAPAs, and change controls
Track CMO performance metrics and maintain oversight documentation
Support Quality Agreement management
Material Approval
Support qualification of raw materials and packaging components
Maintain material specifications, CoA requirements, and technical documentation
Participate in risk assessments and change control reviews
Monitor material performance trends and escalate concerns
Maintain the Approved Material List (AML)
Supplier & CMO Complaint Management
Manage day-to-day handling of complaints and non-conformances
Coordinate communication with suppliers and CMOs
Support root cause investigations and CAPA tracking
Trend complaint data and support reporting
Escalate critical or recurring issues
Auditing & Compliance
Conduct or support risk-based audits
Prepare audit reports and track corrective actions
Ensure timely closure of audit findings
Support inspection readiness activities
Maintain compliance with EU GMP, ISO, and internal standards
Performance & Risk Management
Maintain supplier and CMO performance scorecards
Track KPIs related to quality, CAPAs, and audits
Identify trends and recommend improvements
Support cross-functional continuous improvement initiatives
Skills & Abilities
Strong analytical and problem-solving skills
Detail-oriented with excellent documentation discipline
Effective communication and stakeholder management
Ability to manage multiple priorities in a regulated environment
Structured, risk-based decision-making
Team-oriented with a continuous improvement mindset
Education & Experience
Bachelor's degree in Science, Engineering, Pharmacy, or related field
3-6+ years' experience in Quality Assurance or Supplier Quality within GMP-regulated industries
Experience in supplier qualification, auditing, complaint handling, CAPA management, and quality systems
Knowledge of EU GMP and EMEA regulatory frameworks preferred
Auditor certification or training is an advantage
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Culture, Engagement & Inclusion | ADM.
To apply please click on APPLY TO THIS POSITION
Job Post Date: 05/03/26
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