Strategic Account Manager - Food Flavors - Remote

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Job Title: Strategic Account Manager - Food Flavors - Remote
Location: Erlanger, KY, South United States, USA

Company: Archer Daniels Midland Company (ADM)
Industry Sector: Agribusiness
Industry Type: Input Retail, Cooperative and Related Crop Services
Career Type: Sales/Retail
Job Type: Full Time

Job Description: Job Description

Strategic Account Manager - Remote

Position Summary:

seeking an Account Manager ADM is looking for a talented and competitive team member who thrives in a fast paced, complex sales environment with a high level of drive to excel. with the following qualifications:

Position Responsibilities: Individual will be responsible for selling food flavorings, ingredients and solutions from the ADM Nutrition portfolio to customers in North America. The primary focus will be business to business selling to customers who produce savory and sweet goods & dairy foods, wellness products and beverages. The individual will be tasked with building new business, growing sales with existing customers and maintaining their base year over year.

Work entails close collaboration with customers on their product development, cost effectiveness and quality improvement initiatives to drive business growth. This individual will work closely with ADM cross functional partners in technical, marketing, financial, food regulation and business leadership roles.

The account manager will assist in defining the relevant technical support needed to meet the customer demands. Projects will be executed through close collaboration with their Creative Design & Development interface on flavors, colors and specialty ingredients.

Sales colleagues oversee and manage their customer pipeline and opportunities using a CRM system (Salesforce). They liaison between regulatory & scientific affairs colleagues to help ensure solutions offered meet claim and product positioning requirements.

The incumbent will be responsible for the following:

Sourcing and managing new sales opportunities through inbound lead follow-up and outbound communication while promoting the entire ADM Nutrition portfolio of ingredients to customers for all their targeted market segments.
Prepares targeted account plans and processes to effectively execute sales leads and develop business with customers.
Maintains constant contact with all potential customers to ensure high levels of customer satisfaction
Develop rapport with broader supporting cross functional teams. Maintain working relationships with all cross functional support teams including CD&D, Regulatory, Customer Service, Procurement, Legal, etc.
Customer management responsibility with sample/opportunity entry, project management and lead follow up.
Implement and execute an aggressive, proactive call schedule to increase customer connectivity with sales team.
Use of web based reporting tools and to improve overall sales effectiveness. Maintains accurate records of all quotes, sales, activity reports and contract balances.
Adheres to all company policies, procedures and business ethics codes
Maintain thorough product knowledge of all nutrition ingredients.

Job Requirements:

An undergraduate degree is required.
5 - 7 year account management experience within the Flavor / Ingredient industry preferred
Demonstrated ability to build relationships with key customers, cross functional team members and business leaders.
Excellent written and oral communication skills
Demonstrated skill using a CRM system such as Salesforce.com
Teamwork skills--ability to share ideas, work with and assist other members to ensure the success of the team.
Strong organization, time management and negotiation skills.
Availability to travel within continental North America is required. Up to 50%

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

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Job Post Date: 05/14/25