• Excellent verbal and written communication skills
• Strong customer interaction skills
• Information Seeking
• Problem Solving
• Highly organized and skilled at project management
• Ability to collaborate with many different teams and personalities
• Strong strategic, conceptual, and analytical thinking
• Decision-making skills
• High adaptability and flexibility, including the ability to manage deadline pressure, ambiguity, and change
• Empathetic

• Serve as the primary point of contact to the customer, in tandem with the Global Account Manager. Coordinating as needed within the global organization to meet customer expectations.
• Utilize available systems and databases to support sales and the broader business (LEAD, BI, Salesforce, etc.)
• Participate in regular business reviews with account managers
• Provide coverage for the team when traveling or out of the office
• Coordinate and assist with sales-related activities cross-functionally
• Engage in customer-facing meetings and events, as needed
• Provide support and dashboarding for phase-in entry and business case reviews
• Collect, analyze, and distill data into actionable reports and dashboards
• Assist with onboarding and training of account managers
• Support the sales team and leadership in executing the budgeting process
• Assist with sales manager inquiries into territory performance
• Assisting with publishing monthly performance data
• Support of the RFI or RFP review process
• Understanding of processes that take a formula from development, through pricing, and upload to the system
• Maintains understanding of manufacturing capabilities and supply chain processes
• Actively seeks opportunities for continuous improvement and helps facilitate change
• Works proactively to avoid challenges
• Approach changing, challenging situations with a focus on customer satisfaction and ADM's best interest
• Develops a clear understanding and working knowledge of ADM products and services
• Understands and has strict adherence to corporate compliance policies & safety systems & programs
• Ensures that individual goals are aligned with company goals
• Works to attain positive, cooperative relationships with internal colleagues across divisions & responsibilities
• Effectively use communication channels for proper coordination within the office & other locations
• Portrays a positive image of the company and self when interacting with internal and external stakeholders
• Perform other duties as required

• Minimum of a 2-year college degree (Associate's Degree) in business management, project management, or business-related degree (i.e., economics, finance, accounting), supplemented with a minimum of four to seven (4-7) years' experience in sales or project management. Equivalent combinations of education and experience will be considered.
• Understanding of sales performance metrics
• Ability to develop and maintain effective working relationships with both internal & external customers.
• The ability to hear and speak clearly; read, comprehend, and communicate orally and in writing; and to effectively communicate in person, by telephone, and in written form.
• Proficient in Microsoft Office tools, including Word, Excel, and Outlook, with basic mathematics skills
• Working knowledge of a CRM system such as Salesforce
• Demonstrated negotiation and interpersonal skills
• Proven ability to assess business and financial risk and exercise sound judgement in making decisions.
• The individual must be committed to corporate ethics policies & safety programs.
• Position requires sitting for prolonged periods, heavy phone use, and standing, bending, kneeling, and operating a keyboard.
• Ability to travel as needed within North America

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