• Check the execution-related clauses in the Purchase & Sales Contract before signing.
• Create and update sales orders and purchase orders in the ERP system, and ensure the accuracy of data entry.
• Communicate closely with customers & sales staff to understand order status and ensure timely placement of orders.
• Coordinate with customers on collecting payments and LCs, and inform the credit team to release orders.
• Send shipping instructions to the plant or warehouse, and track the shipping date in a timely manner.
• Coordinate with the logistics team and freight forwarders to secure on-time shipment and delivery.
• Provide shipping documents to customers and assist them in solving related issues.
• Handle and track customer complaints and ensure timely resolution.
• Apply for VAT invoices according to contracts or instruction from the sales team.
• Check bills from logistics suppliers or freight forwarders, and submit payment requests.
• Track accounts receivable (AR) and accounts payable (AP) according to payment terms.
• Maintain efficient communication with relevant departments to ensure a smooth order-to-cash process.
• Maintain relevant information such as contracts and orders to provide an accurate database for subsequent business analysis.
• Maintain inventory data and ensure that system data are consistent with warehouse reports; Assist in completing the monthly inventory cycle count.
• Maintain good communication with suppliers and customers, and be able to handle emergencies and respond to customers' special needs in a timely manner.
• Be responsible for business support related to the imported and resold ingredients and the export markets of the Philippines, Indonesia, Malaysia, Singapore, India, Taiwan(China), etc.
• Support other ad hoc activities as required.

• Bachelor's degree or above in International Trade, Supply Chain, Logistics, etc.
• Familiar with International trade and logistics supplier management.
• At least five years of Supply Chain or Import and Export experience.
• Good interpersonal and communication skills.
• Proficient in using computers, especially Microsoft Office software.
• Ability to work independently, be proactive and have a good team spirit.
• Good written and oral communication skills in Chinese and English.
• Proficient in using ERP systems (such as SAP, JDE, etc.).
• Flexible to working schedule in business necessary.

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