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Salesforce Analyst- Prospect to Cash - Erlanger, KY


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Job Title: Salesforce Analyst- Prospect to Cash - Erlanger, KY
Location: Erlanger, KY, South United States, USA
Company: Archer Daniels Midland Company (ADM)
Industry Sector: Agribusiness
Industry Type: Commodities and Trading
Career Type: Analyst/Estimator
Job Type: Full Time
Minimum Years Experience Required: N/A
Salary: 0
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At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
At ADM you can make a difference in yourself, your future, and the world!

Salesforce Analyst - Prospect to Cash

Exempt level position.

Position Summary:

The Solution Delivery Organization is aligned within the enterprise process framework to the Accountable Executive/Global Process Owner (AE/GPO) organization for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. As a member of the Solution Delivery Organization, a Salesforce analyst will analyze business processes and working closely with the Solution Architect(s), Process analysts, as well as business and/or process specialists to develop, document and deliver end-to-end Salesforce activities and systems solutions which enable ADM's strategy.

Job Responsibilities:

  • Provide deep Salesforce functional & technical expertise in the given process area, as well as proven knowledge of key capabilities within the Salesforce platform
  • Participate in design for and deployment of integrated end-to-end solutions; work closely with other IT delivery team member to ensure efficient and effective design, development and implementation of solutions.
  • Participate in end-to-end design workshops, providing knowledge of industry best practices and application of Salesforce, and how the application of this platform can interact with an enterprises ERP.
  • Document fit/gap analysis and design decisions; ensure deviations from "out of the box" functionality have sufficient business justification and positive value proposition
  • Complete configuration for user stories within Salesforce and/or other cloud based technologies readily available in the Salesforce AppExchange
  • Collaborate with 3rd party vendors for technical consulting during solution design, development, and ongoing support.
  • Partner with development (RICEFW) team members to ensure technical design and delivery align to functional specifications and adhere to needed quality needed in interactions with the CRM platform
  • Collaborate with developers to test and verify proposes solutions will meet business requirements
  • Provide input to role based security designs and solutions
  • Share knowledge of technology risks and opportunities to improve efficiency and effectiveness within the respective process area
  • Provide regular and accurate status updates and other documentation to management for assigned project, support, and improvement work.
  • Participate in estimates for time and resource needs of identified solutions
  • Support project implementation transition to the support organization through documentation and knowledge transfer.
  • Provide technical expertise required to resolve escalated support issues.
  • As needed, provide technical input in support of audit requests.
  • Partner with other process and system experts to identify and implement business process continuous improvements opportunities

Job Requirements:

  • 3 - 5 years' experience with Salesforce
  • Experience with in interfacing and collaboration with ERPs preferred
  • Knowledge of Salesforce solutions and how they collaborate with Prospect to Cash Processes: Sales Management, Contracts, Price and Quote Management, Order Fulfillment Management, Billing Management, Accounts Receivable, Customer and Distribution
  • Experience with dealing with key integration areas with Master Data Management to improve the CRM environment
  • Minimum of one full-lifecycle Salesforce deployments
  • Exhibits ability to work both in a team environment and independently
  • Strong analytical, organization, time management, facilitation, and process management skills
  • Proven high level of written, verbal and interpersonal skills to communicate technical and non-technical information, ideas, procedures and processes.
  • Able to work in a fast-paced, changing environment, and with all levels of the organization and cope with rapidly changing information
  • Ability to evaluate and negotiate priorities and adapt to new/evolving individual and team assignments as adjustments are needed.
  • Ability to successfully communicate to all levels of an organization how current trends and technology can address identified business needs and capabilities
  • Interact and deal effectively with all levels of employees while maintaining a professional manner; willingness and efficiency in challenging the status-quo.
  • Maintains a positive work culture through teamwork & conflict resolution
  • Expected to work occasional weekends, holidays, overtime, or a variety of shifts, when needed, to meet deadlines
  • Ability and willingness to travel by auto and air as needed to achieve business objectives
  • Bachelor's degree related to Information Systems, Business or other similar academic subject area with a minimum 3 years job experience in IT or process area(s)
Relocation assistance is available with this position.
This position offers a complete benefit package, including 401K/ESOP, pension, health, life and dental insurance.
ADM requires the successful completion of applicable pre-employment drug screen, medical questionnaire and a background check.
To apply please click on APPLY TO THIS POSITION
Job Post Date: 03/28/20
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