Sales & Customer Service Coordinator Intern

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Job Title: Sales & Customer Service Coordinator Intern
Location: Ho Chi Minh, International/Other

Company: Archer Daniels Midland Company (ADM)
Industry Sector: Agribusiness
Industry Type: Input Retail, Cooperative and Related Crop Services
Career Type: Sales/Retail
Job Type: Full Time

Job Description: Job Description

The Job

The sales and customer service intern will support the team in daily operations, with a focus on supply chain coordination and customer service activities. The intern will assist in monitoring order status, preparing shipping documents, and coordinating with internal departments to ensure timely delivery of products to customers. This internship offers hands-on experience in a dynamic business environment and exposure to both sales and supply chain operations.

YOUR RESPONSIBILITIES

Assist in coordinating sales & marketing within Carbohydrate Solutions' portfolio in Vietnam, Thailand, Cambodia, and Laos.
Maintain excellent coordination with the customer and internal team to ensure daily operations are met.
Help prepare documentation related to, but not limited to, product registration, sampling, importation, and customs clearance purposes.
Assist with tracking importation processes, stock levels, and delivery arrangements with 3rd-party agents.
Coordinate with Finance. Legal, including but not limit to sales and contract agreement preparation and execution, legal compliance, ...
Help manage product inventory and monitor open PO/contract balances.
Prepare, review, and provide a full set of required documents to customers.
Handle customer complaints, coordinate returns, and credit and replacement, including sample preparation.
Assist with new customer and vendor accreditation.
Assist in following up with customers on payment on overdue invoices and sales support.
Perform other duties as deemed appropriate and assigned by management.
Report to Market Manager , Carbohydrate Solutions in Vietnam

YOUR PROFILE

Studying bachelor degree in Business Administration, Transportation Management, Logistic Management, Food/ Industrial Engineering with a focus on logistics and supply chain.
High ethical standards and integrity.
Good command of oral and written English.
Proficient in handling MS-Office (PowerPoint, Excel, and Word).
Good interpersonal and communication.
Possess good knowledge of Incoterms and shipping documents.
Attention to details and willing to be hands on.
Feel comfortable in a dynamic, international environment and open to change.
Proactive, committed, customer-oriented and a team player.
Both analytical and conceptual decision making ability.

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM.

To apply please click on APPLY TO THIS POSITION

Job Post Date: 06/21/25