• Oversee the design, implementation, and maintenance of the regional IT infrastructure, including servers, networks, storage, and cloud services.
• Ensure the availability, performance, and reliability of IT systems to support regional operations.
• Implement and enforce IT policies, standards, and procedures to maintain system security and compliance.
• Manage disaster recovery and business continuity plans to minimize downtime and ensure data integrity.

• Manage the deployment, maintenance, and optimization of regional business applications to meet local business needs.
• Partner with business stakeholders to understand application requirements and ensure alignment with organizational goals.
• Coordinate with global IT teams to ensure regional applications integrate effectively with enterprise systems.
• Provide ongoing support and training for end-users to maximize the value of business applications.

• Lead and mentor a regional IT team, ensuring professional development and performance management.
• Foster a culture of collaboration, innovation, and accountability within the IT team.
• Act as the primary IT point of contact for regional leaders, providing regular updates on IT initiatives and performance.

• Collaborate with global IT leadership to align regional IT strategies with the organization's overall goals.
• Identify opportunities for process improvements and technology enhancements to drive operational efficiency.
• Stay informed about emerging technologies and trends to ensure the region remains competitive and innovative.

• Develop and manage the regional IT budget, ensuring cost-effective use of resources.
• Evaluate and manage relationships with third-party vendors and service providers to ensure high-quality service delivery.
• Negotiate contracts and agreements with vendors for IT services, hardware, and software.

• Ensure compliance with regional and global IT policies, standards, and regulatory requirements.
• Proactively identify and mitigate security risks, ensuring the protection of sensitive data and systems.
• Conduct regular audits and assessments to maintain a secure and compliant IT environment.

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
• 8+ years of experience in IT infrastructure management, with at least 3-5 years in a leadership role.
• Proven experience managing regional IT operations and business applications in a multinational environment.

• Strong knowledge of IT infrastructure technologies, including networks, servers, virtualization, and cloud platforms (e.g., AWS, Azure).
• Experience with enterprise applications such as ERP, CRM, and other business-critical systems.
• Familiarity with IT service management frameworks (e.g., ITIL) and project management methodologies (e.g., Agile, PMP).
• Strong understanding of cybersecurity principles and best practices.

• Excellent leadership, communication, and interpersonal skills, with the ability to interact effectively with regional leaders and cross-functional teams.
• Strong problem-solving and decision-making abilities in high-pressure situations.
• Strategic mindset with the ability to align IT initiatives with business objectives.
• Ability to manage multiple priorities and deadlines in a dynamic environment.

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