• Leadership & Supervision
  • Lead and mentor a team of quality control analysts, providing guidance, training, and performance evaluations.
  • Schedule and prioritize lab activities to ensure timely and accurate testing of food products.
  • Conduct regular team meetings to review progress, address challenges, and communicate company updates.
• Quality Control & Testing:
  • Oversee and ensure adherence to testing protocols and procedures for product quality, safety, and compliance.
  • Validate and calibrate laboratory equipment to maintain accuracy and reliability.
  • Investigate and resolve any issues or discrepancies in test results, implementing corrective and preventive actions as needed.
• Compliance & Documentation:
  • Ensure compliance with food safety regulations, industry standards, and company policies.
  • Maintain and review documentation related to quality control tests, calibration records, and compliance reports.
  • Prepare and present detailed reports on lab activities, quality metrics, and improvement initiatives to senior management.
• Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices to enhance lab efficiency and product quality.
  • Stay updated with the latest industry trends, technological advancements, and regulatory changes to ensure the lab remains at the forefront of quality control.
• Cross-Functional Collaboration:
  • Collaborate with other departments, such as Production and R&D, to address quality issues and support product development.
  • Assist in training and supporting other teams on quality-related topics and procedures.

• Learn, lead, teach, train, and drive all functions in Quality departments (LSD, Micro, RCC, Analytical)
• Learn, lead, teach, train and drive all Continuous Improvement & Performance Excellence processes to achieve targets and goals
• Drive all company initiatives regarding safety, performance, cost savings, continuous improvement & colleague development
• Work with support departments, teams, and individuals to identify, create, and implement actions required to drive continuous improvements
• Ensure food safety by maintaining GMPs, HACCP documentation, record keeping, formula adherence, master sanitation, and equipment ula parameter monitoring, PM and Validations, etc.
• Assist in policy and procedural compliance throughout the manufacturing process as related to established quality standards.
• Coordinates the daily work duties of the Q.C. Technicians to ensure that the needed checks are made to support production.
• Assists in the verification that all raw materials and components are sampled and turned in to the labs as well as any other special requests that are made or required.
• Provides training new training and leadership support for all laboratory Technicians.
• Ensures all shift activities are conducted under company safety, HACCP quality and GMP/GLP guidelines.
• Promotes organization and prioritization on a daily basis and fully understands the operation and flow of all processes and equipment in all labs including AS400.
• Prioritizes and schedules shift exchanges and resources to meet the daily Quality schedule and ensures the best possible customer service and productivity.
• Provides daily follow up, for all internal partner units, on all orders scheduled for shipment.
• Enhances the overall Quality Control department's commitment to integrity in results and releases
• Investigates root causes and sets corrective action plans for all quality departmental deviations.
• Communicates all shift, quality, safety and personnel concerns on deviations to Department Leadership.
• Other relevant tasks as required

• Knowledgeable in scheduling, flow of raw materials and intermediates
• Full knowledge of AS400 unsupervised (picking, pack-out, closeout), full working knowledge of all manufacturing menus/options
• Ability to receive and give constructive feedback
• Ability to lead a team
• Ability to enforce company and corporate policies
• Conduct all complex and non-complex QC testing which includes analysis of raw materials, intermediate batches, and finished products
• Maintain appropriate data integrity while conducting testing and ensure technicians adhere to data integrity requirements
• Conduct and review investigations for any out of specification results and report findings to local QC manager
• Investigate lab errors and initiate corrective actions to ensure errors do not compound
• Maintain calibration data of instruments in workspace and ensure all instruments are in working condition before testing is performed
• Provide feedback and training for Technician I, II role occupants to ensure testing is performed consistently and accurately
• Fulfill common laboratory cleaning practices to ensure the laboratory environment does not negatively impact testing and ensure technicians in the same area follow these principles
• Troubleshoot instrument issues and ensure instrument down time is minimal
• Serve as lead point of contact for other departments, customers, and/or vendors

• Employees in this position working at this location are [or may be] exposed to various potential chemical and food allergens due to the nature of our business and the requirements of the job.
• If there is any reason such exposure would interfere with your ability to perform this role or work at the location, please notify the hiring manager.
• While performing the duties of this job, the employee regularly required to sit, walk and stand; use hands to finger, handle or feel objects, tools or controls; and talk or hear.
• The employee is required to reach with hands and arms.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to construct and interpret applicable procedures from written or oral communication

• Must be very detailed oriented.
• Computer experience is required.

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