This is a full time non-exempt position. This position is responsible for proactively maintaining an ongoing relationship with customers and sales staff. Will have daily exposure to customers in a fast paced environment and will be responsible for managing all aspects of customer accounts. Representatives will have exposure to order entry/scheduling, accounts receivable, inventories and logistics management. Detailed responsibilities for this position include:
Handle and understand the needs of all customers as assigned.
Establish & maintain top-notch relationships with all customers
Interact with customers regarding orders, changes, concerns, & documentation needs
Follow through on logistics for shipments from origin to destination (bulk & packaged)
Enter and maintain sales and purchase contracts
Process invoices and closely monitor all accounts receivable
Research & bill truck detention charges to customers
Manage customer contracts and provide support with product complaints due to shipping errors.
Preparation, codification and data entry of A/P vouchers related to fixed payments
Data entry of miscellaneous invoices
Coordinate all invoices discrepancies and prepare resolution report.
Scan and upload to Oracle system all documents (invoices, conduce, PO, etc.) related to the invoice
Interact with all the suppliers and reconcile vendor statements
Prepare the documentation for the New Suppliers
Prepare AP Entries at the end of the month
Minimum Requirements
High School Diploma or GED required
Prefer 2+ years of experience with customer service
Ability to multi task is crucial to being successful in this job.
Must adapt and perform consistently in a fast paced environment.
Exceptional verbal & written communication, & organizational skills
High regard for accuracy and attention to detail
Ability to collaborate well in a team environment.
Must be committed to group goals and objectives and continually seek to improve
Must be able to receive direction from others and work independently while managing priorities
Must be able to confidently make complex decisions & problem solving which impact all aspects of the business
Must have a friendly & positive disposition.
Proficiency in Microsoft Excel, Word, and Outlook required
Would prefer candidate with strong working knowledge of ADM systems.
Ability to learn web based & other computer applications as needed.
Actively expand knowledge of customer business and market conditions
Proficiency in clerical skills including keyboarding, data entry, filing, scanning, faxing and photo copying
Physical requirements include: sitting for prolonged periods of time, operating a keyboard, standing, filing, bending, kneeling, as well as clearly communicating via the telephone & email.
Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:102120BR
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law
To apply please click on APPLY TO THIS POSITION
Job Post Date: 10/02/25
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