• Provide deep functional & technical expertise for applications & products supporting one or more process areas
• Partner with Process Analyst(s) to participate in the preliminary investigation for project solutions requests, requirements gathering, collecting data from a variety of sources, evaluating and interpreting data, and drawing conclusions on solution options
• Provide input into system fit/gap analysis and design decisions
• Write detailed functional and technical designs for reports, interfaces, conversions, enhancements, forms, and/or workflows, partnering with development teams as needed
• Work with Process Analyst(s) to identify system configuration needs and perform system configuration as needed
• Ensure solution compatibility with documented architecture, security, and data standards
• Collaborate with other IT delivery teams to ensure efficient and effective design, development and implementation of end-to-end solutions
• Follow standard processes to create and maintain solutions documentation for projects, enhancements, and support requests.
• Provide technical input for role-based security designs and solutions
• Share knowledge of technology risks and opportunities to improve efficiency and effectiveness within the respective process area
• Work with the Solution Leader and Process Analyst to support the development, maintenance, and communication of solutions roadmap for application(s) that service the business process
• Provide regular and accurate status updates and other documentation to management and team members for assigned project, support, and improvement work
• Mentor and monitor progress of junior level personnel on complex projects as needed
• Provide technical expertise required to resolve escalated issues
• Provide leadership to others through example and sharing of knowledge/skill

• Proven analytical, organization, time management, facilitation, and process management skills
• Works well both in a team environment and independently
• Strong analytical, organization, time management, facilitation, and process management skills
• Communicates clearly ideas and findings with team members using Microsoft Word and PowerPoint
• Uses Excel skillfully to demonstrate technical and non-technical information, ideas, procedures, and processes
• Maintain calm in a fast-paced, changing environment, and with all levels of the organization and cope with constantly evolving information
• Ability to evaluate and manage priorities while adapting to individual and team assignments as adjustments are needed
• Maintains a positive work environment through collaboration & conflict resolution.
• Knowledge of how current trends and process solutions can address identified business needs and capabilities
• Prior experience in an SAP and/or Informatica driven environment
• Ability to use SQL to analyze data

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