• Managing the end-to-end onboarding process for new ADM vendors and customers, ensuring smooth, efficient, and compliant integration into ADM systems
• Gathering, reviewing, and verifying documentation from ADM vendors and customers
  
  
• Acting as the first point of contact for ADM vendors, customers, and internal stakeholders during the onboarding process
  
  

• Contacting vendors to confirm bank details and ensure data accuracy
  
  

• Cooperating closely with Master Data Management teams and other departments (e.g. Sales, Logistics, Credit) to ensure seamless onboarding and high-quality master data
  
  

• Ensuring daily operations are performed in line with internal policies, agreed targets, and deadlines
  
  

• Monitoring internal and external customer feedback and sharing insights to support service improvements
  
  

• Identifying and implementing process improvements within the onboarding scope
  
  

• Previous experience in customer service, administration, or a similar role in an international environment (experience in a Shared Service Center will be an advantage)
  
  

• Excellent communication and interpersonal skills
  
  

• Very good command of English (written and spoken) and French and/or German
  
  

• University degree in philology, administration, public relations, psychology, marketing, or a related field
  
  

• Strong problem-solving skills and attention to detail
  
  

• Ability to work independently and meet tight deadlines
  
  

• Ability to multitask and stay organized in a fast-paced environment
  
  

• Strong team collaboration skills
  
  

To apply please click on APPLY TO THIS POSITION